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10- Fundamentals of Health Workflow Process Analysis and Redesign- Unit 6- Process Redesign- lecture C

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The Health IT Workforce Curriculum was developed for U.S. community colleges to enhance workforce training programs in health information technology. The curriculum consist of 20 courses of 3 credits each. Each course includes instructor manuals, learning objectives, syllabi, video lectures with accompanying transcripts and slides, exercises, and assessments. The materials were authored by Columbia University, Duke University, Johns Hopkins University, Oregon Health & Science University, and University of Alabama at Birmingham. The project was funded by the U.S. Office of the National Coordinator for Health Information Technology. All of the course materials are available under a Creative Commons Attribution Noncommercial ShareAlike (CC BY NC SA) License (http://creativecommons.org/licenses/by-nc-sa/3.0/). The course description, learning objectives, author information, and other details may be found athttp://www.merlot.org/merlot/viewPortfolio.htm?id=842513. The full collection may also be accessed at http://knowledge.amia.org/onc-ntdc.
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  Fundamentals of Health Workflow Process Analysis and Redesign Process Redesign Lecture c This material Comp10_Unit6c was developed by Duke University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.    Process Redesign Learning Objectives 2 1.Identify the factors that optimize workflow processes in health care settings (Lecture a) 2.Describe how information technology can be used to increase the efficiency of workflow in health care settings (Lectures a, b) 3.Identify aspects of clinical workflow that are improved by EHR (Lecture b) 4.Propose ways in which the workflow processes in health care settings can be re-designed to ensure patient safety and increase efficiency in such settings (Lecture c) 5.Use knowledge of common software functionality and meaningful use objectives to inform a process redesign for a given clinic scenario (Lectures c, d) Health IT Workforce Curriculum Version 3.0/Spring 2012 Fundamentals of Health Workflow Process Analysis & Redesign Process Redesign Lecture c  Process Redesign Topics –  Lecture c   ã Objectives, Skills and Knowledge for Process Redesign ã Common process problems ã Solutions to process problems ã Human-Centered Design Framework applied to Process Redesign ã Matching common clinic system functionality to solve process problems 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Fundamentals of Health Workflow Process Analysis & Redesign Process Redesign Lecture c  Big D and Little d ã For large software systems such as electronic health records, we distinguish two types of design: D  –  design of the software itself d  –  configuration of the system to make it work for a particular clinic ’ s processes To select an electronic health record that matches well with clinic needs and to configure one once it has been purchased, you need to be familiar with the functionality of such systems. 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Fundamentals of Health Workflow Process Analysis & Redesign Process Redesign Lecture c
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