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A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER OHANA What a year! By Dr. Richard Kelley

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DECEMBER 13, 2014 A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER OHANA 2014 What a year! By Dr. Richard Kelley As we publish the last edition of Saturday Briefing for 2014, I look back with a great
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DECEMBER 13, 2014 A MESSAGE FROM RICHARD R. KELLEY TO OUR OUTRIGGER OHANA 2014 What a year! By Dr. Richard Kelley As we publish the last edition of Saturday Briefing for 2014, I look back with a great deal of pleasure and pride at everything we have accomplished in the past 12 months. Although our company is spread from Denver to Hawai i and across the Pacific with operations separated by thousands of miles of blue water and hours of flight time, we have worked together as a remarkable team. Congratulations and thanks! In Hawai i, Guam, Denver, Fiji, Australia, Thailand and and at Clearwater Bay on the southern coast of Hainan Island, China. In all locations, we have served our customers warmly and efficiently, and in most areas earned a profit as well. We have also launched a renewed focus on our brand. Our goal is to be known as the world s Premier Beachfront Resort Brand! The announcement of this decision was made on Outrigger Founders Day, which honors our company s founders, Roy and Estelle Kelley. CEO David Carey said to a gathering of guests, employees and representatives of the media, We know beachfront destinations, and we have the experience to do it better than anyone else. Our guests will be able to rediscover Mauritius things have gone smoothly. Early in the year, Outrigger with authentic localized experiences in iconic we added Castaway Island, Fiji. Three months ago, we destinations, paired with unmatched hospitality. Outrigger acquired the is an exceptional Konotta Island experience where Local Resort situated Culture Meets in the Republic World-Class of Maldives Hospitality. in the Indian On behalf of Ocean. Following the entire Kelley a property family, please renovation, that accept my hotel is expected warmest wishes to open as for the holiday the Outrigger season and the Konotta Maldives New Year and Resort in July my thanks for all Work has also continued on new properties at Vin Hoi Bay on the south-central coast of Vietnam Our resorts are separated by thousands of miles, yet we work together as a remarkable team! you have done in 2014 to make Outrigger a Great Place to Work and Grow! Page 1 Dec 24: Jennifer D.C. Agdeppa, Keith L. Ai, Rosie Bandong, Jean Philippe Ghurburrun, Joel Joaquin, Mukesh Kumar, Mercedita Morillo, Lesieli Latu Oliveti, Kangana Rotchanasing, Madthanee Sanlit, Vani Tabua, Feng Shi Yee and Karl D. York. Dec 25: Sukanya Arsakij, Jiranan Chuasaman, Jessie O. Dumancil, Kenzil M. Edwards, Eugenio Ellazar, Sarochar Laseang, Alan Y. Naito, Ammart Namchaliaw, Luciana C. Queja, Sutus Sornvilai and Charles L. Ursua Jr. Dec 26: Michael Espino, Michael Jenkins, Emilio C. Marlang Jr., Claire T. Morikawa, Achinina Nedelec, Sean Pagett, Louis Marie Darielle Pierra, Surachet Pinitram, Douglas Reyes, Imelda P. Suguitan, Singkham Worachit and Zhi Jean Young. Dec 27: John Claude Bruner, Keith M. Christy, Rajeshswar Sharma Luchman, Kent K. Okano, Kaveni Raituku, Nenita Ribao, Steven Sacay, Deanne C. Takara and Matelita Vosawaru. Dec 28: Sirinun Choomuang, Richard Roy Kelley, Sharonne Nayadoo and Hemant Shibdeen. Dec 29: Robert T. Berges, Estela Cabagbag, Xuecong L. He, Miles M. Higa, Lylanie Imbat, Makamae Lyn Iosua, Rawat Janthong, Aseri Kasaqa, Hui Yuan Liu and Revelyn D. Tugas. Dec 30: Shane T. Blair, Athena A. Cajudoy, Shoko Kakimoto, Semi Korovulavula, Martha M. Lancaster, Timaima Ralawa, Rosalina C. Saclayan, Catherine M. Strazzeri, Ampaipun Tungkol, Kittirat Visattaroa and Sujittra Wonglakorn. Dec 31: Michael P. Bagaoisan, Jemimah Bice, Martha R. Delisa, Jennarong Jendong, Isabelle Jones, Brent A. Kitsu, Neil T. Murakami, Aliti Neiliko, Shannon Michelle Nolder, Natalie Overall, Louis Jonathan Sarah, Julia Palacay Tambio and Duy Q. Thai. Jan 1: Clark Aquino, Arsenia B. Bactat, Moteelall Boodhram, Deli Chen, Adi Laisa Ganilau, Chaiyut Komla, Somkiet Kumprasit, Surapong Limanurak, Evangeline E. Lintao, Florencia P. Nicolas, Phuwanai Nujam, Varee Racharak, Michael Rudebeck, E-cha Sawangwit, Natthawut Seein, Brigitte B. Sewdat, Greg H. Shimabuku and Espirita T. Sumibcay. Jan 2: James Alexander Corin, Josephine S. Espiritu, Richard V. Fernando, Karen L. Fong, Kyle S. Kawabata, Wanna Matraksa, Anjanee Nandlal, Correy K. Naumu, Aurora S. Oraa, Emmanuel T. Padigos, Keshave Puttee, Rattana Suttikun, Rodola Afaga Tangonan, Susana Waqa and Sandy Y.S. Wong. Jan 3: Lorna S. Agtarap-Benigno, Lazar Bogdanovski, Ampai Bureepakdee, Amante V. Castro Jr., Tyler Cathcart, Beverly J.T. Fidel, Yogesh Joomodesing, Albert L. Kahookaulana, Debra A. Kelly, Tania P.O. Morrill, Patchanee Nanthaprom, Eparama Rakaria, Jessica Robinson and Difanson Soiter. Jan 4: Ead Chanthong, Aniketh Mayeputh, Sevanaia Naibilinasau, Osea Naivalu, Inoke Nasaroa, Phanida Sana, Jakkapan Tanta, Derrick W.M. Terada, Janice H. Wakatsuki and Samisoni Yasawa. Jan 5: Arieta Cawaki, Michiatsu Masuda, Shane T. Ra, Surachai Suwanno and Ecelini Vunaki. Jan 6: Natthapha Boonbunchaya, Arthur S. Corotan, Alex M. Gomes, Mohammad Yashine Gurreeboo, Christina M.K. Mendonza, Suzanne Mendoza, Suntorn Munchan, Rick M. Nomura, Madoka A. Phillips, Sereima Salamaidramea, Lusia Vatudele and Pretimah Yenkarsamy. Jan 7: Ivan Celebrado, Tatsuko Cloutier, Michael Mangan, Nopparit Pompunjai, Paulina Rabo, Udomsak Samran, Thomas V. Seeton, David K. Subiaga and Aseri Takala. Jan 8: Sarah M. Bernabe, Leonora J. Carmona, Edgardo Desamparado, Marietta Escoto, Arporn Hemmara, Jack Johnson, Supaporn Junjan, Vilai Khunthong, Cecilia Ludovica, Katina K. Puas, Salendra Reddy, Marie Antonella Salvara, Teri R. Takahashi, Sukanya Van Mazijk and Yu Yu Zhan. Jan 9: George K. Akimo, Nanise Boseiwaqa, Rowena A. Colling, Parmeshwari Dewan, Feng Mei Li, Teresa L. Morrison, Sompong Nilwong, Norma A. Pablo, Lydia G. Suniga and Libby Ann W.M.L. Young. Jan 10: Tinay J. Acidera, Brendan R. Agustin, Saowalak Chiawchamnan, Siu-Lan L. Fong, Karl IV Heyer, Santi Inprom, Mia R. Kato, Genevieve Lloyd, Kaleimakaalii K. Luat, Nicanor Ocumen, Payungsak Phetkul, Roy G. Quiamno, Nidawadee Raksayot, Anoop Singh, Kongsak Sittichai and Romeo B. Valdez. Jan 11: Resnina Anik, Karalaini Buli, Reymando S. Cruz, Irina Kononova, Randhir Kumar, Yu Ming Liang, Mary Consuelo Duldulao Nacario, Pisarn Nakhaw, Elena V. Narvaes, John D. Neeley, Jeffrey A. Neimy, Devika Ramooah and Leanne Schutz. Jan 12: Fernando Cajigan, Taciana P. Gagala, Paula Hermes-Smith, Seremaia Korovatu, Narongsak Mongkol, Emely C. Tacbian, Colleen M. Tanioka, Josephine Vulakoro and Laura Wells. Jan 13: Lucia Moral Cabalo, Atilesh Chand, Melissa K. Gonzalez, Milagros C. Javier, Ajeet Kumar, Jason Lacap, Duangkamon Lamom, Jielie Liang, Roomesh Mudun, Chuleeporn Oungsakul, Poonperm Rungrojsri, Susana Vuniyayawa and Jimmy Z.M. Zhang. Page 2 Outrigger Ohana Lucky Drawing By Charlene Luning Round Trip for Two on Mokulele Airlines Saturday Briefing By the Saturday Briefing Staff This is the last issue of Saturday Briefing for The next issue will be published Saturday, Jan. 3, If you submitted articles and photos for this issue that do not appear here, they will be published in the New Year. Mahalo for all your submissions throughout the year and Happy Holidays from us to you! The prize is two certificates for any two segments between Kalaeloa, O ahu and the following destinations: Kapalua, Maui/Kahului, Maui/Ho olehua, Moloka i/kona, Hawai i. Travel must be completed by Oct. 19, If you would like a chance to win, send an (Subject: MOKULELE) to charlene. with your name, employee number, department and property by Jan. 10, Wheel of Fortune! By Ethan Chang Calendar of significant events celebrated worldwide December 19 - Outrigger Fiji Beach Resort Excom Community Project: The Excom team, complete with Santa and the Outrigger choir, will visit the Sigatoka Hospital to spread Christmas cheer with food hampers for all the patients and hospital staff. They then continue on to downtown Sigatoka to sing Christmas hymns and share sweets with the children. December 13 - Outrigger Waikiki Beach Resort Santa s arrival by canoe: 9 a.m. Greet Santa on the beach at Waikīkī and enjoy Hawaiian music and hula. Photo op with the big guy in red in the upper lobby. December 14 - Honolulu Honolulu Marathon: 5 a.m. start at the corner of Queen Street and Ala Moana Boulevard. The Honolulu Marathon is the fourth largest in the United States and attracts an elite field of men and women to compete for a $150,000 prize money purse. More information: December 16 and 17 - Outrigger Reef Waikiki Beach Resort Breakfast with Santa: 8-10 a.m. at Kani Ka Pila Grille. Breakfast buffet, photos with Santa, airbrush face and body art and balloon twisting. $27 adult/$14 child (5-11 years), tax and tip inclusive. For reservations, (808) December 17 FIJI US Wheel of Fortune: Tune in to KHON at 6:30 p.m. Contact: ethan. Set your TVs and DVRs to KHON at 6:30 p.m. on Dec. 17 to record a special airing of the popular TV game show, Wheel of Fortune. Wheel of Fortune is one of America s most successful game shows and has been running for over 30 years. It features a spinning wheel where contestants can land on specific prizes or dollar amounts and guess letters in order to help them solve a word puzzle. Bonus prizes are also given out according to specific themed rounds or episodes. Guess what one round s special bonus prize will be! Watch and find out. Saturday Briefing is published by and for hosts of Outrigger Enterprises Group (OEG) Editor-In-Chief: Supervising Editor: Senior Editor: Contributing Writers: Richard Kelley Pila Hanson Kathy Foley Hosts of OEG Visit us online at: Submissions to Kathy Foley at 2014 Outrigger Hotels Hawaii An Equal Opportunity Employer Page 3 Outrigger Guam Beach Resort s (OGM) Bowling Team won First Place in the 2014 Guam Hotel and Restaurant Association s (GHRA) Bowling League on Dec. 7 - a first since the league started years ago. The GHRA sponsors the league annually for its members and affiliates consisting of teams from hotels, restaurants, banks and other businesses around the island. This year s league began on September 21 with 18 teams competing. In the championship game, OGM s team defeated last year s winner, the Sheraton Laguna Guam Resort, to win the coveted trophy. The eight team members are Phillip 2014 GHRA bowling league champions By Clarissa Sacla San Nicolas (Front Office), Kenrick Bocago (F&B), Jason Balbin (F&B), Edward Gatmen (Housekeeping), Junior Saico (Accounting), Lilian Gutierrez (Housekeeping), me (HR) and team captain - Michael Juco (IS). In addition to garnering first place, two players received individual top awards for the season: Phillip for the Highest Average and Kenrick for the Highest Handicap Game. In celebration of the Outrigger Guam Beach Resort s values of Minagof (Happiness) and Onra (Honor), we are proud to congratulate the players and say Si Yu us Ma ase (thank you) to the supporters who came out to cheer on the team. Back: Kenrick Bocago, Edward Gatmen, Michael Juco, Phillip San Nicolas and Jason Balbin. Front: Junior Saico, Lilian Gutierrez and Clarissa Sacla Kenrick Bocago Highest Handicap Game and Phillip San Nicolas Highest Average Page 4 Employment opportunities If you are interested in a position listed below and meet the qualifications, please go to OUTRIGGER.COM and click on EMPLOYMENT at the bottom of the page. We only accept online applications for the open positions from internal candidates. If you have any questions, please call Chad Teramae at (808) Application deadline for the following positions is December 19, Assistant Restaurant Manager (Full-Time) Coordinates the activities of the staff to deliver quality products and services to the restaurant and banquet/catering customers. Must possess excellent communication, organizational and interpersonal skills, and be able to work any day and shift. WYNDHAM KONA HAWAIIAN RESORT Bell Person (Part-Time) Must have at least one year customer service experience, preferably in the hospitality industry, be able to lift 75 lbs and have a valid driver s license with clean abstract. Must be able to work any day and shift. KIAHUNA PLANTATION RESORT KAUAI BY OUTRIGGER Security Officer (Full-Time) Responsible to provide security services to assure the safety of guests, employees and property. Previous security experience preferred. Must possess good communication skills and be able to read various security correspondence such as incident reports, daily logs and policy and procedure manuals. KIAHUNA PLANTATION RESORT KAUAI BY OUTRIGGER Head Mechanic (Full-Time) Ensures that all equipment and vehicles used on property are operating properly and functioning safely. High school diploma or equivalent, valid driver s license and clean abstract and a minimum of one year mechanical work experience required. ROYAL KAHANA MAUI BY OUTRIGGER Room Attendant (On-Call) Must be able to work well with others, follow instructions and communicate in English. The ability to work any day and shift is required. Experience in cleaning and servicing guest rooms and/or public areas is preferred. January 2014 Personnel Recognitions: Sun Wong promoted to corporate directorglobal marketing; Pam Cabrera to director of sales and marketing for our Condominium Resort Division; and Ian Milley to director of business performance. Outrigger welcomed John Limper as vice president sales and marketing for Hawai i and Guam; Mindy Mabuchi as sales manager Japan/Asia; and Tammy Uy as executive creative director. Outrigger-sponsored sporting events kicked the year off with the Sony Open (Diamond Sponsor) and the 20th annual Outrigger Volleyball Invitational (Title Sponsor). Outrigger Fiji Beach Resort hosted rugby legends; the Engineering department refurbished the Korotogo Police post; the women s volleyball team won the Fiji Hotels Association Volleyball Tournament; hosts were highlighted for star performances; Christmas and a successful year was celebrated; the Fiji Kids! program was launched in Sigatoka with the resort s help; vow renewal ceremonies were held; and the resort was rated a top 5 resort in the country according to TripAdvisor. Wyndham Royal Garden earned RCI Gold Crown Resort designation. Director of Interactive Commerce Lisa Tojo was the LivingWell feature sharing how she LivesWell and tips to do so! Embassy Suites Waikiki Beach Walk s Ke Ano Wa a Committee hosted career day for James Campbell High School students and launched a new brand initiative called Make It Right. Outrigger Laguna Phuket Beach entered a partnership with Savitar Tennis and celebrated housekeepers. Outrigger Guam Beach Resort visited military posts with holiday wishes. Hosts who reached 30 or more years of service were recognized as were Hosts of the 4th Quarter Outrigger Little Hastings Street Resort and Spa Noosa hosts created a 2014 Mateship Calendar. Outrigger cheered on our nominees at the Hawai i Lodging & Tourism Association s 24th Annual Nā Po e Pa ahana Awards. Outrigger Laguna Phuket Resort and Villas Khun Doe was named Host of the Year for Outrigger Surfers Paradise and Outrigger Twin Towns Resort hosts attended an Introduction to Cultural Competency & Engagement training course at the Yugambeh Museum. Australia Day was celebrated in Australia with ties to Hawai i s own Duke Kahanamoku. his 80th birthday sharing words of advice to the younger generations of his family at a special gathering. the challenging, freezing days for Travel & Tourism and thanked all the hosts throughout the Travel & Tourism industry who worked around the clock to keep systems running and safe. the quasi-legalization of marijuana in Colorado and how we in Hawai i should watch what happens there for several years before deciding if decriminalizing recreational marijuana is the right thing to do for the future of Travel & Tourism. the competition in the LGBT market and shared that our success will come if we continue to focus on giving each and every guest the finest in accommodations, service and hospitality. Page 5 February 2014 We announced the opening of the Outrigger Mauritius Resort and Spa. Personnel Recognitions: Jamie Wong joined the Outrigger Reef Waikiki Beach as director of revenue management and we welcomed Aurelio Garcia as executive chef at the Outrigger Reef Waikiki Beach. Vice president Hawai i Development Kevin Aucello shared how he makes LivingWell a family affair. The Hōkūlani Waikiki by Hilton Grand Vacations Club celebrated its grand opening. Outrigger Fiji Beach Resort ushered in the New Year with a community project with the Fiji Kids program; highlighted standout vuvale for December; celebrated Australia Day; named number one family resort in Australia and the South Pacific in TripAdvisor s 2014 Travellers Choice Awards; and sailed the high seas on Crystal Symphony with Chef Naidu taking guests through a South Pacific feast. Outrigger Twin Towns Resort hosts celebrated Australia Day with Aussie traditions. Paddle Progress: Wyndham Royal Garden began the Six Paddles Process journey and the OHANA Waikiki Malia celebrated Paddle 4 asking what their hosts will do new in 2014 and why. Retirements Celebrated: OHANA Waikiki Malia s Zhi Liang Peng and Outrigger Kiahuna Plantation s Rogelio Roger Corpuz; Kiyo Kaneshiro and Shao Ling Huang from the Wyndham at Waikiki Beachwalk; Yee Wan Wong and Yuk Hoo Au from the Outrigger Waikiki Beach Resort; and Outrigger Guam Beach Resort s Nena Ratuita. Outrigger Guam Beach Resort hosted vow renewal ceremonies and welcomed David Carey and Bitsy Kelley back to Guam. Royal Sea Cliff Kona by Outrigger sponsored their Fourth Annual Wedding Vow Renewal. Outrigger sponsored UH baseball and high school soccer tournaments dominating the local sports scene. Outrigger Laguna Phuket Beach Resort implemented environmental programs. Hosts from O-CE-N Bali by Outrigger joined area hotel employees to clean up the rubbish at Legian Beach. Chinese New Year was celebrated throughout our Waikīkī properties. Earvin Magic Johnson s inspirational presentation at the Americas Lodging Investment Summit and how he achieved success both on and off the court. his visit to Fiji with Dr. Chuck as we announced the acquisition of the Outrigger Fiji Beach Resort and Castaway Island, Fiji. massive flight cancellations due to the weather and the importance of the first five Golden Minutes our guests experience when they walk through our resorts doors a warm smile and genuine aloha mean the world and will not be forgotten. Page 6 March 2014 Honolulu Festival celebrated 20 years. Kapalua Villas General Manager TJ Oesterling pays forward his love for LivingWell to Hawai i s youth. Kani Ka Pila Grille celebrated their 5th anniversary to a sell-out crowd. Waikīkī s popular monthly Nā Mele No Nā Pua Sunday Showcase returned to Waikiki Beach Walk. Barry Wallace was elected to the American Hotel & Lodging Association s board of directors. Personnel Recognitions: Outrigger welcomed general sales agents ADS Consulting in France and Union Way China in Beijing, China; revenue management changes with Beverly Fidel as director of revenue management for Outrigger Waikiki Beach Resort and Czarina Lam as director of revenue management for OHANA Hotels and Resorts; and Albert Chan s promotion to corporate director operations Asia Pacific. Wendy Lee retired from the Embassy Suites Waikiki Beach Walk. Outrigger Laguna Phuket Resort and Villas congratulated February Hosts of the Month and held MITTRAPAB training. Outrigger Little Hastings Street Resort and Spa Noosa participated in 2014 Clean Up Australia Day and collaborated with Sheraton Noosa Resort drawing a major tourism forum to Noosa. Outrigger Fiji Beach Resort Kids Club and Meimei (Nanny) Centre enjoyed an upgrade; vuvale congratulated Jonacani Masi for saving a father and son; celebrated February star performers; and Sales and Reservations staff conducted a cleanup. Outrigger Hotels and Resorts was honored with a TravelAge West 2014 Editor s Pick Award nomin
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