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Alcatel GPON (I-241W-S) Troubleshooting Manual

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Alcatel GPON (I-241W-S) Troubleshooting Manual
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    Provided by: NAYAtel NOC UAN: 111 11 44 44www.nayatel.com/Nayatel Version: 1.0 Alcatel GPON (I-241W-S) TroubleshootingManual    2   UAN: 111 11 44 44www.nayatel.com/Nayatel 2 – POTs Ports4 – Gigabit-Ethernet Ports 2 - POTS Ports1 – RF-Video Port 1 - USB Port Alcatel GPON (I-241W-S)  The following figure show the back side of ONT wher you can observe the different ports for Ethernet, POTS and RF-TV. Also remember the ports’ numbering is from right to left like the Ethernet port nearer to power port is Ethernet Port#1 Port Sequence on Alcatel GPON (I-241W-S)   Alcatel GPON (with internal router) Model – I-241W-S    2   UAN: 111 11 44 44www.nayatel.com/Nayatel  Light display on Alcatel GPON (I-241W-S) ONT Indicator   LED Color/Behavior   LED behavior description   Power Off   Green Solid  Power is Off   Power is On  WAN Should be green stable or blinking, else contact NAYAtel Support GPON Should be green stable, otherwise contact NAYAtel Support  Gigabit-Ethernet Off   Green flashing Green Solid No Ethernet signal detected User data going through Gigabit portGigabit interface ready to work  Wi-Fi Off   Green flashing Green Solid No radio signal detected User data going through WLAN Wi-Fi interface ready to work  WPS Off   Green Solid Green flashing  Inactve  Success Status In-progress status  RF-Video Should be green stable, otherwise contact NAYAtel Support   VOICE Off   Green Solid Green Blinking  POTS Actve  Call in progress  POTS Inactve    UAN: 111 11 44 44www.nayatel.com/Nayatel   LOS Precautionary Measures 1 – Never remove the power cable from the ONT as this can damage the ONT2 – Never reset ONT by pressing reset button as this will remove all the configurations of the ONT3 – Do not cover the ONT as this blocks the ventilation for the ONT circuitry4 – Only connect the ONT with the UPS provided by Nayatel as other UPS can damage the ONT5 – Donot change the ONT location as it may damage the optical fiber cable. Please contact NAYAtel Support in this regard Serial number of ONT is a unique number. No two ONTs can have same serial. Customer’s User ID can also be identified by this serial number. Serial number is pasted on the front side of ONT. Using Serial Number 
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