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An Assessment of Employee Attitudes Towards Incentive Programs in Central Texas Municipalities with Populations of 20,000 and Under

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An Assessment of Employee Attitudes Towards Incentive Programs in Central Texas Municipalities with Populations of 20,000 and Under
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  Texas State University  eCommons@Texas State University   Applied Research Projects, Texas StateUniversity-San MarcosPublic Administration Program5-1-1997  An Assessment of Employee Attitudes TowardsIncentive Programs in Central TexasMunicipalities with Populations of 20,000 andUnder Lisa M. Freeman Texas State University-San Marcos, Dept. of Political Science, Public Administration This Research Report is brought to you for free and open access by the Public Administration Program at eCommons@Texas State University. It has been accepted for inclusion in Applied Research Projects, Texas State University-San Marcos by an authorized administrator of eCommons@TexasState University. For more information, please contactecommons@txstate.edu. Recommended Citation Freeman, Lisa M., "An Assessment of Employee Attitudes Towards Incentive Programs in Central Texas Municipalities withPopulations of 20,000 and Under" (1997).  Applied Research Projects, Texas State University-San Marcos. Paper 222.http://ecommons.txstate.edu/arp/222  An Assessment of Employee Attitudes Towards Incentive Programs in CentralTexas Municipalities with Populations of 20,000 and UnderLisa R.1. Freeman Submitted to the Department of Political Science Southwest Texas State UniversityIn Partial FulfillmentFor the Requirements for the Degree of  Masters of Public Administration Spring 1997 FACULTY APPROVAL:  TABLE OF CONTENTSChapter One - Introduction ........................................................................ 1 2Chapter Summaries 3 Chapter Two - Literature Revie 4 5 6 Purpose of Incentive Programs .......................................................... 6 Types of Incentive Programs 10Monetary Incentives 10 Anendance Incentives I I Competition and Contests .......................................... 1 Output-Oriented Merit Increases ............................... 11Performance BonuseSuggestion Awards Nonmonetar). IncentivesWritten Recognition, Gifts, Dinners, Plaques, Etc .... 1 1 1213 Perfonnance Targets .... . 13 Promotion. .. .. .. . . .. .... . .. . . . . ... . . . . . . ... ... . . .. .. . . . . . . . . . . . . . .... . . . .. .13 Educational Incentives 141414Negative Incentives .... . .. . . ..... . . ... , . .. .. . . . . .. . .. .. ..... .. . . . . .. .... 15Rules, Threats, Punishments ...................................... 15 Salary PlanPros and Cons of VariousPros ... .. . . ...... ... . . .. ... ... . ... . ...... . .. . .. . . ... . .. .. .. . ... . . . . . . . . . .... .. . . .. . .... . , . .16 Employee Attitudes With Respect to Incentive Programs ..24 . . Product~vity ........................................................................... 25 2 52727  Improvement of Skills ............................... ..... ................ ....... 27 Conceptual Framework  ....... ......................... .................................... 27 Conclusion 30  32 33 - City Structure ....................................... ........................... . ................ 2 Texas Cities Used in Study '4 The City of Seguin '5 The City of  Brownwoo 36 The City of Taylor .................................................................. 37 The City of Leande 38 The City of Lakewa 39 The City of Jonesto 40 The City of Cedar Park  .................... .................... ................. 1 The City of West Lake HillsThe City of GeorgetownThe City of  Lago VistSummary ............................................... ............................................ 45 Conclusion ............................... .......................................................... 46 Chapter Four - hlethodology 7 Purpose. .... . .. . .... .. . .. .. . . ... . .. ... ... . . .. . ... ... ... . .. .. . .. . . . .. .... ... .. .. . ........ . ...... .... ..47 Descriptive ResearchExploratory Rcsearch 505 1 Chapter Five - Results ........................................................................... 55 5 5 55 Working Hypothesis #2: Nonmonetary Incentives ....................................... 56 Working Hypothesis #3: Quasi Incentives. ... . ............................................. 57 Working Hypothesis #4: Negative Incentive 58 Positive IncentivesWorking Hypothesis #5 Working Hypothesis X5 Working Hypothesis #5 Negative Incentive  Chapter Six - Conclusio Introduction. .. . ... . . Summary 65 Further Researc 66 Appendix A - Questionnaire ........................................................................ 68 Appendix B - Response Percentages ........... ............. ................ . ........... 73
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