An introduction to HSBC Insurance

1. An Introduction to HSBC Insurance April 2008 2. 2 Forward-looking statements This presentation and subsequent discussion may contain certain forward-looking statements…
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  • 1. An Introduction to HSBC Insurance April 2008
  • 2. 2 Forward-looking statements This presentation and subsequent discussion may contain certain forward-looking statements with respect to the financial condition, results of operations and business of HSBC Holdings plc and HSBC Bank plc. These forward-looking statements represent the bank’s expectations or beliefs concerning future events and involve known and unknown risks and uncertainty that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Additional detailed information concerning important factors that could cause actual results to differ materially is available in both Annual Reports.
  • 3. 3 Introduction • A rapidly growing global insurer • Distribution capability in over 50 countries and territories worldwide • In 2007, HSBC’s insurance businesses generated: – USD9.1 billion net earned premiums – USD3.1 billion profit before tax (13 per cent of total Group PBT) • Over 10,000 staff employed in insurance worldwide • Access to a potential in-house customer base of over 128 million customers and companies by joining-up the Group
  • 4. 4 Our history goes back 200 years 20 per cent of Associated Bankers Insurance co (Hang Seng’s associated company) Antony Gibbs Holdings Ltd (20 per cent) of participation Wardley Swire Assurance Arthur Weller East Point Reinsurance co Middle East Insurance Holdings Al Sagr East Ins Co of Saudi Arabia Acquisition of Antony Gibbs Marine Midland Bamerindus Seguros Banco Roberts SA CCF Life/ERISA 10 per cent Ping An Ins Co Grupo Financiero Bital, SA Household Bank of Bermuda EE Cooper & Co – Insurance Brokers Antony Gibbs & Sons Ltd 20 per cent of Malayan Group of Companies, through Mico Equities Inc (Wardley Insurance) 1808 1965 1973 1976 1978 1979 1980 1987 1997 2000 2002 20031874 1977 1984 Hartley Cooper & Co Ltd 1992 Midland Bank 2006 2007 Grupo Banistamo Joint Venture Malaysia • Erisa 100 per cent • Hana Life Korea • Bao Viet • Joint venture India • Joint venture China • SABB Takaful Company (Saudi Arabia)
  • 5. 5 Asian Update • Rapidly growing regional presence – strong PBT in 2007 • Joint ventures / strategic investments in Vietnam, Korea, India, Malaysia, China • Manufacturing capabilities went from 3 to 8 Asia Pacific sites • Winner Asian Banker ‘Excellence in bancassurance’ awards, 2007 • Asia (including Ping An) generated 39% of 2007 PBT
  • 6. 6 34% 53% 13% Manufacturing Distribution excl Ping An Ping An PBT by type of business, 2007PBT by region, 2007 27% 14% 20% 13% 26% Asia excl Ping An Ping An Europe Latin America North America Our insurance business is well-balanced and growing
  • 7. 7 Overview of HSBC Insurance • HSBC manufactures life, pensions and investments products within HSBC Life (UK) for distribution through the HSBC network and external IFAs • GI products are distributed through HSBC network, First Direct and Marks and Spencer stores These products are underwritten by 3rd party insurance companies, with a JV currently being formed with Aviva Norwich Union. Other parties include Allianz • Insurance broking • Reinsurance services in Ireland • Actuarial consultancy and pension services • Health insurance underwritten by Westfield Contributory Health Scheme Limited UK • ERISA and ERISA IARD • Distributes life insurance, GI and investment products, exclusive distributors of insurance through HSBC’s network of member banks (includes HSBC France and 10 regional banks) France • 25.9 per cent stake in HSBC Insurance Brokers (India) Private Limited − Insurance broking company − Direct and reinsurance broker − JV with OBC and Canara Bank being formed India • HSBC Insurance (Asia Pacific) Holdings Limited – 100 per cent owned • HSBC Life (International) Limited – 100 per cent owned • HSBC Insurance (Asia) Limited – 100 per cent owned • Hang Seng Life and Hang Seng Insurance Company Limited – subsidiaries of Hang Seng bank (62.14 per cent owned by HSBC) Hong Kong • Malaysia − HSBC Amanah Takaful − 49 per cent JV with Jerneh Asia Berhad and The Employee Provident Fund of Malaysia − Offers Shariah-compliant insurance (home, fire, motor, mortgage) underwritten by Syaikat Takaful Malaysia Berhad • Macau − Established HSBC Life branch in 2006 • Singapore − HSBC Insurance (Singapore) Limited − 100 per cent owned • Vietnam − HSBC participated in the IPO and acquired a 10 per cent stake in Vietnam’s leading insurance and financial services group, Vietnam Insurance Corporation (Bao Viet) • South Korea − HSBC Hana Life partnership 2007 Rest of Asia • 16.8 per cent stake in Ping An Insurance • Beijing HSBC Insurance Brokers Limited – 24.9 per cent owned JV − Partnered with Shanghai Hua Yu Asset Management and Beijing Zhang Ke Engineering Company • CEPA partnership with National Trust China • HSBC Seguros – 100 per cent owned • Long-term distribution agreement whereby HDI, a subsidiary of Talanx, offers GI products through the HSBC Brazil branch network following the 2005 sale of HSBC GI arm to HDI Brazil • HSBC Insurance Agency (USA) – 100 per cent owned • Offers life insurance and also underwrites • Offers credit protection to 50 million HSBC finance customers USA • HSBC Seguros – 100 per cent owned • HSBC Afore – 100 per cent owned • HSBC Pensiones – 100 per cent owned • Seguros provides a range of Life and GI products; products are distributed through bank branches • HSBC Pensiones provides annuities and survivorship insurance Mexico • HSBC La Buenos Aires Seguros – 100 per cent owned • JVs with New York Life − Maxima – 59.99 per cent owned − Specialises in pensions − HSBC New York Life • A top three market share leader • Distributes through HSBC’s insurance brokerage arm and the network of more than 2,000 points of sale Argentina • Grupo Banistmo bought in 2006, with presence in Panama, Honduras and El Salvador Central America • SABB Takaful Company JV − Offers Shariah-compliant solutions • Insurance Brokers Limited operates in the Middle East through the brand HSBC Insurance Middle East
  • 8. 8 Vision: A world-class bancassurer with an aim to double PBT contribution to 20 per cent • Belief in Bancassurance within a multichannel delivery strategy • Six strategic initiatives: – Top ranking Life/Pensions and Investment provider – World-class ethical credit protection insurer – Improved management of Group Self Insurance programme – Working with Preferred Strategic Partners to gain scale – A focused, profitable insurance broker, supporting Commercial Banking and Global Banking and Markets clients and third parties – Operational efficiency: more customer satisfaction and Straight Through Processing (STP) • Drive manufacturing excellence based upon STP • Establish HSBC Insurance c brand – with high-quality ‘brand experience’ • Best place to work – high IQ, challenging, collegiate and financially rewarding
  • 9. 9 Bancassurance focused on Life, Pensions and Investment • 75 per cent of all wealth in the hands of those older than 55 • These individuals and their assets need protection (insurance) and investments • Ageing is accelerating this shift as old borrowers de-leverage • Equally applicable in developed and emerging markets • This ‘sea change’ is too big an opportunity to miss and should build on HSBC credit credentials *Source: US Federal reserve , 2004 Financial needs map Age Wealth Youth High Low Insurance investment needs Bank (Credit) Products Old
  • 10. 10 Credit enhancement • Important, logical business • Operating in 28 countries • Ethically sold • Meets real customer needs in OECD and emerging markets Value to customer Value to HSBC Eg • Travel accident • Purchase protection Included/Packaged Eg • Credit life • Accident, sickness, health • Unemployment • Special event payment breaks Credit protection Eg • Identity protection • ATM safe Enhanced/Add-on Eg • Personal accident • Hospital cash • Travel Ancillary
  • 11. 11 Current partnerships Global AIG Multi-region Allianz/Axa/ING/ Zurich Single-Region Assurant/Mapfre/ Old Mutual Niche Ace/Cigna Exceptions IHO approval
  • 12. 12 Summary An international business focused on key geographies An integral capability within the HSBC Group Aim to double insurance contribution to Group profits through a mix of organic and joint ventures
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