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TASK-BASED SYLLABUS DESIGN: ADVANCED ESL FOR TOURISM AND CUSTOMER RELATIONS Tanis Leah Sawkins B.A. University of British Columbia, 1988 Dip. TESL University of British Columbia, 1991 THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ARTS in the FACULTY OF EDUCATION a Tanis Leah Sawkins 1996 SIMON FRASER UNIVERSITY March 1996 All rights reserved. This work may not be reproduced in whole or in part, by photography or other means, witho
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  TASK-BASED SYLLABUS DESIGN: ADVANCED ESL FOR TOURISM ND CUSTOMER RELATIONS Tanis Leah Sawkins B A University of British Columbia 988 Dip. TESL University of British Columbia 99 THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ARTS in the FACULTY OF EDUCATION Tanis Leah Sawkins 996 SIMON FRASER UNIVERSITY March 996 ll rights reserved. This work may not be reproduced in whole or in part by photography or other means without permission of the author.  NAME APPROVAL Tanis Leah Sawkins DEGREE Master of Arts TITLE Task Based Syllabus Design: Advanced ESL for Tourism and Customer Relations EXAMINING COMMITTEE Chair Mike Manley-Casimir Gloria Sampson Senior Supervisor Andre Obadia Member Dr Alice Wong 6298-~rlington Street Vancouver. B. C. V5S 3N6 External Examiner Date  P RTI L COPYRIGHT LICENSE hereby grant to Simon Fraser University the right to lend my thesis, project or extended essay the title of which is shown below) to users of the Simon Fraser University Library, and to make partial or single copies only for such users or in response to a request from the library of any other university, or other educational institution, on its own behalf or for one of its users. further agree that permission for multiple copying of this work for scholarly purposes may be granted by me or the Dean of Graduate Studies. It is understood that copying or publication of this work for financial gain shall not be allowed without my written permission. Title of Thesis/Project/Extended Essay Task Based Syllabus Design: Advanced ESL for Tourism and Customer Relations Author: Name) March 46 Date)   BSTR CT An overview of two theoretical areas of specialization in Teaching English as a Second Language (TESL) is presented: integrating language and content @LC) and recent trends in syllabus design in language education. ILC is examined through the lens of each of three theoretical influences: Krashen s monitor model, Cummin s language proficiency model and the language socialization perspective. Issues in syllabus design are addressed using Kuhn s (1970) notion of paradigm shift. The conventional paradigm and an emerging paradigm in language education are discussed using Long and Crookes (1992) typology. model, task-based syllabus design, which stems from the emerging paradigm provides the basis for the design of a new course at Vancouver Community College--Advanced ESL for Tourism and Customer Relations. n overview of the content-based thematic un ts and samples of actual tasks are provided. Finally, the process of designing a syllabus by adapting a task-based model for integrating language and content is reflected upon. Teacher reflection, as case-study research, is a valuable tool for learning about complex issues. Although I was not able to adopt a task-based model quite as task-based theorists envision, I feel it was invaluable to me as a teacherlplanner; the model served as a standard for imitation and comparison.

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