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Bba Presentation Securitas 2009 04 30

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1. 2009-04-30 Doing Business Under Terrorism Threat Insert picture in this frame Insert picture in this frame Kris Van den Briel, President Securitas South Asia 2.…
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  • 1. 2009-04-30 Doing Business Under Terrorism Threat Insert picture in this frame Insert picture in this frame Kris Van den Briel, President Securitas South Asia
  • 2. Summary 1. Introduction 2. Security policy 3. Risk analysis 4. Security threat response 5. Crisis management 6. Questions and answers Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 2
  • 3. Introduction Acts of terrorism are not aimed at companies but at the state Acts of terrorism have to be prevented by the state State has to respond to acts of terrorism Institutionalize learning from past events State responsibility versus individual responsibility Put rational pressure on the government Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 3
  • 4. Security policy Define your policy “in times of peace”, before you get external pressure Security must support and not prevent doing business • Integrate security in your business processes Security as a business continuity investment in stead of just a cost Security is all about systems • Systematic approach Fear is a bad advisor Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 4
  • 5. Risk analysis Are you a terrorist target? • Icon • US / UK symbolic company • High number of people present Are you in the vicinity of a terrorist target? • Collateral damage Other risks • Burglary • IP theft • In house theft • Fire / storm / flood • … Rationalize threat assessment Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 5
  • 6. Response to a security threat: DRDR Deter • Make less attractive Resist • Delay the action Detect • The sooner the better React • Do what needs to be done Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 6
  • 7. Terrorist planning Terrorists will carefully plan their attack • Select target • Reconnaissance – recce • Track movements • Assess level of security at various times • Plan location and time • Rehearse strike and getting away Deter and detect go hand in hand Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 7
  • 8. Deter Make the target less attractive • Put effective security procedures in place • Visual security as psychological effect for visitors and staff (but effective) • Effective access control Prevent preparation and inside help • Background checks of all personnel • Background checks of all suppliers Surveillance rounds • Suspicious persons • Suspicious parcels Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 8
  • 9. Resist Delay the action • Perimeter • Closed gates • High fences • Natural barriers • Vegetation • No automatic doors “Fight” back? Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 9
  • 10. Detect Perimeter control Cameras Security detection systems Surveillance detection Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 10
  • 11. React Immediate reaction • Protect yourself • Observe • Inform (internal – external) • Close access and egress • Maintain calm • Report Crisis • High stress • High level of uncertainty • Important decisions to be taken based on limited information Be prepared Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 11
  • 12. Crisis management Crisis manual • Floor plans of building (also off site) • Evacuation plans • Mass casualties • Assembly points • Victims family • Table top exercises Crisis management team Crisis communications team • Internal: employees • External: media • Gain time • But keep communication initiative • Never lie! Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 12
  • 13. Conclusion Terrorism is a reality but has to be rationalized Economic downturn poses higher security risk then terrorism • Theft • Social unrest • Violence What you do to prevent terrorism helps you prevent other risks Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 13
  • 14. Securitas Group Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 14
  • 15. Securitas in the world • Present in more than 30 countries in North and South America, Europe and Asia. • Global market share of 12% Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 15
  • 16. Securitas in India Turnover 2009: 58Cr 10,000 guards Major cities: • New Delhi • Gurgaon • Noida • Mumbai • Pune • Hyderabad • Bengaluru • Chennai • Kokata • Chandigarh Presence in 180 other cities Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 16
  • 17. Our People Securitas is its people • High decentralization • Strong and independent leadership • Local branch offices close to our customers • Specialized training programs for all levels Business relations are local, but knowledge is global Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 17
  • 18. Questions and answers Insert picture in this frame Insert picture in this frame
  • 19. Integrity | Vigilance | Helpfulness securitas.com Kris Van den Briel | Doing Business Under Terrorism Threat | 2009-04-30 19
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