Instruction manuals

Bench Marking.pptx

Bench Marking.pptx
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Related Documents
  BENCH MARKING   By:  Anurag Gupta IBS Kochi  “Benchmarking is the search for industry best practices that lead to superior performance”   by Robert Camp  The Evolution of Benchmarking Evolved in the early 1950s, when W. Edward Deming taught the Japanese the idea of quality control. Example Toyota Motor Corporation’s  following the footsteps of Ford Motor Corporation with the adaptation of the Ford’s  Just-in-case System into Toyota’s  Just-in-Time System.  Term “Benchmarking”   emerged in 1980s by ROBERT CAMP   , logistics engineer who initiated  Xerox’s   benchmarking program. Use of benchmarking worldwide continues to grow since Robert Camp wrote the first book on benchmarking in 1989.
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