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Business Comm Outline

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Business Communication Course Outline The primary object of Business Communication is to introduce you to the various forms of written and oral communication that are helpful and, in most cases, necessary in real-life business situations or in your personal life. As you begin the course, you will perfect your language skills, including grammar, punctuation, capitalization, number usage, and word usage in written and oral communication situations. You will then use these skills to compose and pro
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  Business CommunicationCourse Outline The primary object of Business Communication  is to introduce you to the various forms of written and oralcommunication that are helpful and, in most cases, necessary in real-life business situations or in yourpersonal life.As you begin the course, you will perfect your language skills, including grammar, punctuation,capitalization, number usage, and word usage in written and oral communication situations. You will thenuse these skills to compose and produce a variety of business letters and memorandums, as well as aresearch report. You will learn the correct way to write each type of document, focusing on style, format,and content. You will also acquire the ability to proofread business documents to ensure that they areclear, correct, concise, complete, consistent, and courteous.Besides gaining important skills in written communication, you will also develop skills on how to orallypresent or communicate information in a variety of business situations, with focus on an oral businesspresentation. You will become a better communicator due to your ability to analyze an audience and otherco-workers to determine what language, tone, style, and format are appropriate for specific situations.   Finally, as you end the course, you will learn how to evaluate your own skills and interests to help youpursue the right career. You will become familiar with the process of obtaining a job by learning how towrite a resume and cover letter. Finding a job can be a difficult process—this course will give you tips onhow to go through an interview successfully and how to set yourself apart from the crowd by explainingwhat is expected of you as a prospective employee.   Unit 1: Communication Fundamentals   Lesson 1: You and Business Communication  What is Communication?Business Communication in Today's WorldThe Communication ProcessCommunication ChannelsBarriers to CommunicationAssessments Lesson 2: Communicating Grammatically  The Seven Cs of BusinessGrammar Pre-testUnit Evaluation Unit 2: Developing Business Letters   Lesson 1: Designing the Document  The Business LetterLetter FormatsPunctuation StylesPreparing the EnvelopeAssessments   Lesson 2: Types of Business Letters  Routine LettersPersuasive LettersRefusal LettersAdjustment LettersCredit and Collection LettersSocial-Business LettersAssessments   Lesson 3: Memos  Memo FormatSpecial MemosVisual Techniques for MemosRouting SlipsAssessments   Unit 3: Researching and Reporting   Lesson 1: Steps to Writing Reports  Purpose of Report WritingPlanning Your ReportResearching InformationGathering InformationAssessments   Lesson 2: Writing Your Report  Organizing the ReportRough DraftLanguage ToolsPresentation ToolsRevising the ReportAssessments    Lesson 3: Formatting the Complete Report  Parts of the Final ReportOther ConsiderationsAssessments   Unit 4: Oral Communication   Lesson 1: Speaking and Listening Skills  SpeakingListeningBenefits and Drawbacks of Oral CommunicationTelephone CommunicationParticipating in MeetingsOffice GrapevineOffice ConfrontationsAssessments   Lesson 2: Planning a Business Presentation  Defining Your Purpose and TopicKnowing Your AudienceUsing Supporting MaterialOrganizing Your PresentationAssessments   Lesson 3: Presentation Delivery  Methods of DeliveryVisual AidsVoiceBody LanguageAudience DynamicsNervousnessPracticingAssessments   Unit 5: Getting a Job   Lesson 1: Career Basics  What Are Employers Looking For?Why Employers Don't HireFinding a CareerAssessments   Lesson 2: Selling Yourself: Resume  What Is a Resume?Delivering the ResumeWriting GuidelinesAppearanceHeadingsCheckpoints for ResumesAssessments   Lesson 3: Writing the Cover Letter  What is a Cover Letter?Cover Letter StylesWriting Your Cover LetterCheckpoints for Cover LettersAssessments   Lesson 4: Interviewing for the Job  Why an Interview?The Pre-InterviewThe Actual InterviewThe Post-InterviewAssessments  

4115

Oct 31, 2018

EN-50160

Oct 31, 2018
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