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Iwp Preso 9 25 09

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1. The new standard in Customer Experience 2. FYI <ul><li>&quot;Hello, I am partner representing Intelligent Web Pay. Information used during the course…
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  • 1. The new standard in Customer Experience
  • 2. FYI <ul><li>&quot;Hello, I am partner representing Intelligent Web Pay. Information used during the course of this meeting is intended to sell you a solution that will change your business.&quot; </li></ul>
  • 3. Agenda <ul><li>Introductions </li></ul><ul><li>Collections cycle overview </li></ul><ul><ul><li>Your web strategy </li></ul></ul><ul><li>Demonstration </li></ul><ul><li>Security & continuity </li></ul><ul><li>Real-time processing </li></ul><ul><li>Admin demo </li></ul><ul><li>Questions </li></ul>
  • 4. “ A day in the life…of a debtor” <ul><li>Hardships: (Medical, job) Mismanaged:(Over spent) </li></ul><ul><ul><li>Embarrassment, Pride, Privacy. Reasons to NOT speak to a collector. </li></ul></ul><ul><ul><ul><li>These debtors “want to pay their bills” and will when they can. </li></ul></ul></ul><ul><li>Receive a letter – FDCPA </li></ul><ul><li>Receive calls at home, work, cell </li></ul><ul><li>Debtor enters stage of “motivated to pay” </li></ul><ul><ul><li>Promote your Web Pay channel – See stuffer below </li></ul></ul>AMMINA VA demonstration
  • 5. Security & continuity <ul><li>Secure data center in; Vancouver, WA </li></ul><ul><ul><li>All data is encrypted (AES) 256 bits supported </li></ul></ul><ul><ul><ul><li>Browsers: IE, Firefox, Google chrome, Safari </li></ul></ul></ul><ul><ul><li>PCI compliant </li></ul></ul><ul><ul><li>Network is Firewall/DMZ protected </li></ul></ul><ul><ul><li>Data bases symmetrical (synchronized mirroring) </li></ul></ul><ul><ul><li>Erase/wipe procedure uses DOD 5220-22M </li></ul></ul><ul><li>We can provide a detailed “Security & Continuity” documentation upon request. </li></ul>
  • 6. Admin/Mgmt demo WebAR AGENCY demonstration <ul><li>Virtual Terminal for live collectors </li></ul><ul><ul><li>Take payments and process in real-time: INCLUDED w/Web Pay solution </li></ul></ul><ul><li>Fully functional collections software solution – hosted </li></ul><ul><li>Decision “node” development environment </li></ul><ul><ul><li>Tool to change verbiage, logic, etc.. </li></ul></ul><ul><ul><li>Co’s with large IT staffs can manage mods/changes/etc. </li></ul></ul>
  • 7. Real-time processing <ul><li>No Set-up fees with our provider </li></ul><ul><li>No Annual contract </li></ul><ul><li>Rapid deploy time </li></ul><ul><li>You negotiate your rates </li></ul><ul><ul><ul><li>APS specializes in collection agencies </li></ul></ul></ul><ul><ul><li>Teledraft – ACH provider. </li></ul></ul>
  • 8. Price summary Set Up Fee Monthly Hosted Fee Session Fee ACH Processing Credit Card Processing $500 Packaged $100 $3.00 flat pmt or % of Payment $.50 – $1.50 2.4% – 3.0% $1000+ Custom build $100 $3.00 flat pmt or % of Payment $.50 - $1.50 2.4%-3.0%
  • 9. Wrap Up <ul><li>Questions </li></ul><ul><li>Next Steps </li></ul><ul><ul><li>Fireside chats with agency owners </li></ul></ul><ul><ul><li>Technical review </li></ul></ul><ul><ul><li>Detailed security & continuity </li></ul></ul><ul><ul><li>Budgetary Price Proposal </li></ul></ul>
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