Sap 2013 Annual Report

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  2013 ANNUAL REPORT The Best-Run Businesses Run SAP ®  WHAT WE REPORT We present our nancial, social, and environmental performance in the SAP Integrated Report 2013, which is available at This Annual Report 2013 is an extract from the SAP Integrated Report 2013.   It comprises all of the information required by accounting and disclosure   standards applicable to us.  Key Facts Performance Summary € millions, unless otherwise stated 2013 2012Changein % Financial key performance indicators Software and cloud subscriptions (IFRS) ,, Non-IFRS adjustments – Software and cloud subscriptions (non-IFRS) ,, Software and software-related service revenue (IFRS) ,, Non-IFRS adjustments  Software and software-related service revenue (non-IFRS) ,, Total revenue (IFRS) ,, Non-IFRS adjustments  Total revenue (non-IFRS) ,, Operating profit (IFRS) ,, Non-IFRS adjustments ,,– Operating profit (non-IFRS) ,, Operating margin as a percentage (IFRS) .. Operating margin as a percentage (non-IFRS) .. Free cash flow ,, Net liquidity –,–, Days’ sales outstanding (DSO, in days)  Equity ratio (total equity as a percentage of total assets)  Operating expenses Research and development ,, Research and development (as a percentage of total revenue)  Number of employees in research and development at year-end 1) ,,– Financial performance measures Weighted average shares outstanding, basic (in millions) ,   ,     Earnings per share, basic (in €) .. Dividend per ordinary share (in €) .. SAP share price at year-end (in €) .. Market capitalization (in € billions) ..  Performance Summary € millions, unless otherwise stated 2013 2012Changein % Employees and personnel expenses Number of employees at year-end 1) ,, Personnel expenses per employee – excluding share-based payments (in € thousands) – Women working at SAP (as a percentage)  Women in management 2)  (total, as a percentage) .. Employee Engagement Index (as a percentage) – Business Health Culture Index (as a percentage)  Employee retention (as a percentage) ..– Environment Greenhouse gas emissions (in kilotons)  Greenhouse gas emissions per employee 1)  (in tons) .. Greenhouse gas emissions per € revenue (in grams) .. Total energy consumption (in GWh)  Energy consumed per employee 1)  (in kWh) ,,– Data center energy consumed (in GWh)  Data center energy per employee 1)  (in kWh) ,, Renewable energy sourced (as a percentage) – Customers Net Promoter Score (as a percentage) .. 1)  Full-time equivalents   2)  Numbers based on year-end
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