Team Scorecard Overview For Organizations

1. 713 Sainte Genevieve Avenue Farmington, Missouri 63640 573-747-1951 [email_address] Pinnacle Management Group, Incorporated We color outside…
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  • 1. 713 Sainte Genevieve Avenue Farmington, Missouri 63640 573-747-1951 [email_address] Pinnacle Management Group, Incorporated We color outside the lines!
  • 2. Is your goal to assist your organization to…. <ul><li>Have greater return on investment? </li></ul><ul><li>Operate more efficiently? </li></ul>
  • 3. Is your goal to assist your organization to…. Differentiate itself from the competition?
  • 4. Is your goal to assist your organization to…. Be more open to opportunities?
  • 5. Is your goal to assist your organization to…. Have everyone working towards a common vision or goal?
  • 6. The information provided with the Team Scorecard will allow you to more quickly position your organization for… <ul><li>Increased cost effectiveness </li></ul><ul><li>Reduced stress level </li></ul><ul><li>Increased productivity </li></ul><ul><li>Increased customer and employee satisfaction </li></ul><ul><li>Opportunity for continuous improvement & growth </li></ul>
  • 7. <ul><li>Why is the Team Scorecard important to your success? </li></ul><ul><li>Dr. W. Edwards Deming offered the following two quotes: </li></ul><ul><li>“ If you are not measuring it, you are not managing it” </li></ul><ul><li>“ If you can’t measure it, you can’t manage it” </li></ul>
  • 8. Team Scorecard assists organizations to measure & manage the moods, attitudes, efforts, and behaviors present so that your efforts are maximized.
  • 9. Show me The $$$ If an activity is counter-productive it is moving the company away from its “target”. Thus, resources are being spent to go in the wrong direction.
  • 10. Research indicates that counter-productive behaviors cost an organization twice . Once because it is not taking the organization towards its goals, and a 2 nd time because it is taking it away from its goals.
  • 11. The Scorecard examines 4 Elements of an organization The Hierarchy of Organizational Needs®
  • 12. Communication Communication is the foundation for all other elements within the organization. Lack of effective communication is seen as the primary concern by a majority of those surveyed.
  • 13. Trust The level of trust directly impacts the ability of the organization to move forward to achieve new levels of excellence.
  • 14. Alignment This element examines how well the entire team is working toward a common vision of the future.
  • 15. Productivity This element examines how well the organization utilizes the team’s resources to continuously improve every aspect of its operations.
  • 16. Based on those 4 scores, an Overall Effectiveness score is derived
  • 17. The Scorecard measures organizational culture on a scale of +5 to -5 <ul><li>Break-Through 4.5+ </li></ul><ul><li>Thriving 3.5 </li></ul><ul><li>Average 1.6 </li></ul><ul><li>Weak 1.5 </li></ul>
  • 18. The Measurements <ul><li>The opinion form completed by each member of the team asks them to indicate: </li></ul><ul><li>What the culture is currently like, and </li></ul><ul><li>What they would like for the culture to be like in the future. </li></ul><ul><li>These two scores are depicted on 2 graphs… </li></ul>
  • 19. The Desired Environment <ul><li>This graph depicts how the team would like for the culture to be. </li></ul><ul><li>It is used as a way to get the team in alignment to work toward a common goal. </li></ul>
  • 21. The Current Environment <ul><li>As the name indicates, this graph depicts how the team sees the organization at the present time. </li></ul><ul><li>This is used as a means to demonstrate that everyone has a role in creating the culture. </li></ul><ul><li>It is also utilized to show cause and effect. </li></ul>
  • 22. Opportunity for Improvement Productive Index Counter- Productive Index Each line represents a statement on the form Counter-Productive Behaviors Productive Behaviors Cause/effect Cause/effect Cause/effect Cause/effect Analytic Driver Expressive Amiable Overall Score Overall Score Transitional Behaviors
  • 24. Components of Report <ul><li>Overview of the process </li></ul><ul><li>Training Template </li></ul><ul><li>Desired Environment Graph </li></ul><ul><li>Current Environment Graph </li></ul><ul><li>Recap Graphs </li></ul><ul><li>Graphs of Element Scores with explanation </li></ul><ul><li>Responses to Open-Ended Statements </li></ul><ul><li>Action Planning Tool </li></ul>
  • 25. Team Scorecard <ul><li>The Scorecard Report that you receive will… </li></ul><ul><li>Assist you to maximize your training efforts; </li></ul><ul><li>Allow you to quantify the progress that your team is making; </li></ul><ul><li>Help you to develop an action plan to move toward the desired objectives; </li></ul><ul><li>Provide greater insight into what is impacting the organization. </li></ul>
  • 26. Courses and Support are also available. They… <ul><li>Provide a mechanism to convey the goals to the team </li></ul><ul><li>Harness the organization’s energy & channels it to realize goals. </li></ul><ul><li>Increase the sharing of critical knowledge </li></ul>
  • 27. This is accomplished through… <ul><li>Customized classroom training </li></ul><ul><li>Unique tools </li></ul><ul><li>Follow on guidance working with </li></ul><ul><li>individuals and teams to ensure that goals and objectives are met </li></ul><ul><li>Assistance to develop an </li></ul><ul><li>Implementation Action Plan </li></ul>
  • 28. Modules Include… <ul><li>Leadership Development </li></ul><ul><li>Vision Mapping </li></ul><ul><li>Mentor/Protégé </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Continuous Improvement Processes </li></ul>
  • 29. Modules Include… <ul><li>Effective Communication </li></ul><ul><li>Conflict Avoidance, Management & Resolution </li></ul><ul><li>Effective Problem Solving </li></ul><ul><li>Human Relations </li></ul><ul><li>Stress Management </li></ul>
  • 30. For more information regarding how our team may assist you, please contact us Pinnacle Management Group 713 Sainte Genevieve Avenue Farmington, Missouri 63640 573-747-1951 [email_address]
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    Jul 23, 2017


    Jul 23, 2017
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