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The Impact of a Hospital Management Information System on Patients

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Introduction A management information system (MIS) is a system or processes that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent
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  The Impact of a Hospital Management Information System on Patients BY: SENELE MTSHIYA ID: 09/BIS/MC/R/008 BUSINESS INFORMATION SYSTEM A Project Proposal Submitted To the Department of Computing and Technology For the Study Leading to a Project in Partial Fulfillment of the Requirements for the Award of the Degree of Bachelor of Business Information System Department of Computing and Technology SCHOOL OF BUSINESS, BUGEMA UNIVERSITY    Section 1 Introduction A management information system (MIS) is a system or processes that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent and reasonable organizational and business decisions. Many patients have had a lot of difficulty when it comes to different operations that highly depend on availability of ready information. Because MIS supplies decision makers with facts, it supports and enhances the overall decision making process. MIS also enhances job  performance throughout an institution. At the most senior levels, it provides the data and information to help the board and management make strategic decisions. At other levels, MIS  provides the means through which the institution's activities are monitored and information is distributed to management, employees, and customers. It is under such a background that this study is being proposed to institute a Hospital Management Information system for Patients to solve its information related problems. 1.1 Background to the Problem Chipatala hospital is the largest and the largest private owned institution in the country, with a capacity of 600 Patients at any one single moment. A lot of information is kept on the Patients ranging from the basic bio-data, admission information, and reason for visit & blood group data. According to the Researcher, registering of Patients on admission is very hectic and time wasting, since it is recorded manually and kept in record files that are kept in the archives and records department. Therefore it is usually difficult to track some files and may take a longer time. According to the  patients’  statistics, the hospital receives on average 40 to 80 patients weekly. With an optimal management information system, the problem of information sharing could be easily solved. According to Chipatala hospital in Zambia, once a patient is brought into the hospital, their personal and illness details are recorded in a file and a hospital number dully  assigned. Once this process is completed, the patient is assigned a ward of residence. According to the patients, the possibility of data loss and misplacement of Hospital of Hospital information is high due to the fact that accessibility to Hospital files is not fully secure as would be required. Making reports for senior officers is also tedious as it requires digging through mountains of paper in the information and archives department to isolate a single Hospital’s file.  For any health body in a country to be effective and efficient, it should have the capability and tools that support quick information sharing to make the process of decision making faster and effective, it should be categorized with high level of efficiency and effectiveness in the areas they manage. 1.2   Problem Statement The purpose of the project entitled as “ THE IMPACT OF A HOSPITAL MANAGEMENT INFORMATION SYSTEM ON PATIENTS ” is to computerize the Front Office Management of a Hospital to develop software which is user friendly, simple, fast, and cost  –   effective. It deals with the collection of patient’s information, diagnosis details, etc. Traditionally, it was done manually. The main function of the system is to register and store patient details, doctor details, retrieve these details as and when required, and also to manipulate these details meaning fully System input contains patient details, diagnosis details; while system output is to get these details on to the screen. 1.3 Main Objective Our project Hospital Management system includes registration of patients, storing their details into the system, and also computerized billing at out-patient in the pharmacy, and labs. Our software will have the facility to give a unique id for every patient and stores the details of every patient and the staff automatically. It includes a search facility for each patient. The Hospital Management System can be entered using a username and password. It is accessible either by an administrator or receptionist. Only they can add data into the database. The data can be retrieved easily. The interface is very user-friendly. The data are well protected for personal use and makes the data  processing very fast.    1.4 Specific Objectives I.   To review the literature on the current Hospital file management system and identify the requirements II.   To design a computer based Hospital records management system III.   To implement a computer based Hospital records management system IV.   To test the system 1.5 Scope The study will be carried out at various hospitals. Private hospitals as a case study, where the current system will be studied and analyzed to identify problems encountered in hospital records keeping, helping the researcher design and implementing a computer based hospital records management system for patients. 1.6 Significance i.   The project will lead to development of a system that will improve Patients records keeping and management in patients ii.   The project will add to the existing literature in the field of research. Therefore future scholars and researchers will be able to refer and use the findings of this project in their academic research. iii.   The project will lead to development of a system that will aid patients to ably and quickly keep and retrieve information about all Patients in a timely fashion to ease the process of decision making.  Section 2 Literature Review Introduction A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent and reasonable organizational and business decisions. (Comptroller’s  Handbook, Management Information Systems, May 1995) MIS is further described as a computer-based system that provides the information necessary to manage an organization effectively. An MIS should be designed to enhance communication among employees, provide an objective system for recording information and support the organization's strategic goals and direction. There are many categories of MIS, namely Transaction Processing Systems, Operations Information Systems, Decision Support Systems and Expert systems and Artificial Intelligence. Effective MIS should ensure the appropriate presentation formats and timeframes required by operations and senior management is met. MIS can be maintained and developed by either manual or automated systems or a combination of both. It should always be sufficient to meet an institution's unique business goals and objectives. The effective deliveries of an institution's products and services are supported by the MIS. These systems should be accessible and useable at all appropriate levels of the organization. MIS is a critical component of the institution's overall risk management strategy. MIS supports management's ability to perform such reviews. MIS should be used to recognize, monitor, measure, limit, and manage risks. 2.1 Types of Management Information Systems (MIS) There are different types MIS and some of them include, Transaction Processing Systems, Operations Information Systems, Decision Support Systems and Expert systems and Artificial Intelligence. All these MIS have one thing in common; they help top level managers to make strategic organizational decisions. All these different types of MIS are built with the aim that they should support the organization’s long term strategy.  
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