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A F Associates Sept 2015

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1. A.F. Associates A Fresh Approach to assisting individuals, teams and organisations to realise their potential. 2. At A.F. Associates we use our wealth of experience…
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  • 1. A.F. Associates A Fresh Approach to assisting individuals, teams and organisations to realise their potential.
  • 2. At A.F. Associates we use our wealth of experience within the public and private sectors to design and deliver bespoke solutions for your organisation. Pushed for time? • We can provide a fresh pair of eyes on your customer experience and recommend ways to improve Need expertise? • We can refresh or develop your policies and procedures to help you to recruit and retain the right colleagues Looking for inspiration? • We specialise in creating engagement and recognition programmes that motivate colleagues and have a positive impact on organisational culture Want to realise potential? • Talk to us about how leadership training, team building and senior team coaching can develop your colleagues and benefit your customers
  • 3. Your Colleagues • We help to develop your leaders and build strong teams in areas including Personal Brand, Setting a vision, Influencing, Prioritising and Decision Making, Creating followers, Performance Management, Problem solving • We work with you to develop policies and procedures for Recruitment and Induction, Talent Management, Absence Management, Diversity and Equality, Job Evaluation, Mediation Your Customer Experience • We can create bespoke Customer Service training, Mystery Shopping programmes, Customer communications Your Culture • We understand that the right culture is directly linked to success and we bring our wealth of experience in designing Engagement Plans, Recognition and Reward programmes, Communication Plans and even Conference planning and hosting. We take pride in creating ongoing partnerships. Below are a few of the ways we believe we could make a difference in 3 key areas.
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