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Contents Pages 1. Question 1«««««««««.««««««««««««.««..1-5 2. Question 2«««««««««.««««««««««««.««..5-6 3. Question 3«««««««««.««««««««««««.««..6-11 5. References.................................................................................................12-12 0 Question 1 a) Knowledge Management is set of processes developed in an organization to gather, create, Store, Maintain and disseminates firm¶s knowledge. Knowledge Management is design to store any type of data, which are involve
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    0 Contents Pages 1.   Question 1«««««««««.««««««««««««.««..1-52.   Question 2«««««««««.««««««««««««.««..5-63.   Question 3«««««««««.««««««««««««.««..6-11 5. R  eferences . ................................................................................................12-12      1 Question 1 a)   Knowledge M anagement is s et   of  pr  oce ss e s develo p ed i n   an   o r  gan iz at i on   to   gathe r, c r  eate ,S to r  e , M a i nta i n   and   d iss em i nate s f  ir  m¶ s k  nowledge . Knowledge M anagement is de si gn   to  s to r  e   any   ty p e   of    data , wh i ch   a r  e i nvolved i n   the   dec isi on   ma ki ng   of    an   o r  gan iz at i on . K  M hel ps to   o r  gan iz e i nfo r  mat i on   and   a ssis t p eo p le i n   collabo r  at i ve pr  oject s and r  e s ea r  ch .I nfo r  mat i on s y s tem s that supp o r  t   Knowledge M anagement  1.   Knowledge W o rk S y s tem s ( K  WS )   Knowledge   wo rk s y s tem is com pu te r  a pp l i cat i on   and   al s o ³Gr  o up wa r  e´ , wh i ch   de si gned   to   hel p k  nowledge   wo rk  e rs to   c r  ate   and i nteg r  ate   new k  nowledge i n   the   o r  gan iz at i on . M o r  eove r i t   a ssis t s collabo r  at i ve   wo rk  g r  o ups, who   can   be   a   g r  o up of   k  nowledge   wo rk  e rs and   w is h   to   wo rk  togethe r.2.   O ff  i ce Au tomat i on S y s tem s (OAS )  O ff  i ce   a u tomat i on s y s tem s a r  e   de si gn   to i nc r  ea s e   the pr  od u ct i v i ty   of    data   wo rk  e rsi n   the   off  i ce . T he s e s y s tem s can   be   com pu te r  ha r  dwa r  e   and s oftwa r  e , wh i ch   hel ps to   data   wo rk  e r  to   c r  eate , s to r  e , man ipu late , and   d iss em i nate   off  i ce i nfo r  mat i on   to   ach i eve   the ir  ty pi cal   off  i ce   wo rk. b)   T y p e s of  i nfo r  mat i on s y s tem s.i.   Tr  an s act i on pr  oce ssi ng s y s tem s.(TPS )  Tr  an s act i on pr  oce ssi ng s y s tem s is an   o p e r  at i onal   level s y s tem , wh i ch p e r  fo r  m s and  r  eco r  d s the   da i ly r  o u t i ne   t r  an s act i on s nece ss a r  y   to   the   cond u ct   of    the   b usi ne ss. Pur  cha s e  Or  de r S y s tem is an   exam p le   fo r TPS. I t r  eco r  d s da i ly   t r  an s act i on s when pur  cha si ng   good s.    2 ii.   M anagement i nfo r  mat i on s y s tem s. (MIS )  M anagement i nfo r  mat i on s y s tem is management   level i nfo r  mat i on s y s tem , wh i ch   conve r  t s data   f  r  om i nte r  nal   and   exte r  nal s o ur  ce s i nto i nfo r  mat i on   and   to   comm u n i cate   th is i nfo r  mat i on i n   an   a ppr  o pri ate   fo r  m , to   manage rs at   all   level s i n   all   f  u nct i on s to   enable   them   to   ma k  e   t i mely   dec isi on s. O nl i ne   b i ll p ay i n   a   ban k is a MIS beca us e i t  pr  oce ss e s the p ayment   w i th   the s ched u le   date   fo r p ayment   w i th us e r i nte r  act i on   to   the  s y s tem .iii.   D ec isi on supp o r  t s y s tem s. (DSS )  A n i nte r  act i ve , h i ghly us e r  f  ri endly s y s tem   that supp o r  t s management   dec isi on   that iss em i s t ru ct ur  ed   o r  that   cannot   be sp ec i f  i ed i n   advanced . Gr  o up wa r  e , v i deoconfe r  enc i ng   and   web   ba s e   b u llet i ng   to   ta k  e   g r  o up dec isi on s a r  e   exam p le s fo r DSS.i v .   E x p e r  t i nfo r  mat i on s y s tem s. (EIS )  A n   exec u t i ve i nfo r  mat i on s y s tem is a s y s tem   fo r s en i o r  manage rs and   to p exec u t i ve   that  u t i l iz e s heavy   g r  a p h i c   d isp lay s, d r  aw   togethe r  data   f  r  om   n u me r  o us i nte r  nal   and   exte r  nal  s o ur  ce s and   ha s ³ d ri ll-down´   ca p ab i l i t i e s. I n   man u fact uri ng   manage rs usi ng EIS to   ma k  e   dec isi on s fo r  cont r  ol   man u fact uri ng pr  oce ss to   change   the   dec isi on   ma ki ng  pr  oce ss. v .   O ff  i ce   a u tomat i on s y s tem s.O ff  i ce   a u tomat i on r  efe rs to   a   w i de   va ri ety   of    com pu te r  ba s ed   technolog i e s that   ma k  e   off  i ce   wo rk  e rs mo r  e pr  od u ct i ve   at   the ir  job . Su ch s y s tem s l ik  e W o r  d pr  oce ssi ng ,D e sk  to p pu bl is h i ng , and D oc u ment i mag i ng   a r  e   de si gn   to   fac i l i tate   the   c r  eat i on   of    doc u ment s th r  o u gh   com pu te riz ed   ed i t i ng , fo r  matt i ng , s to ri ng   and pri nt i ng .    3 v i.   E x p e r  t s y s tem sA n   ex p e r  t s y s tem is a   com pu te r s y s tem pr  og r  ammed   to k  nowledge   that   ha s been  supp l i ed   by   h u man   ex p e r  t   to s olve   a pr  oblem   that   no r  mally r  eq uir  e s h u man   ex p e r  t is e .C om pu te r Ai ded D e si gn (CAD )   and r  obot i c s s y s tem s el i m i nate   many   man u al s te ps i n   de si gn   and pr  od u ct i on   by p e r  fo r  m i ng   m u ch   of    the   de si gn   wo rk  on   the   com pu te r. c)  i. )   I nfo r  mat i on S y s tem  I nfo r  mat i on s y s tem s a r  e us e   to   accom p l is h   a sp ec i f  i c   o r  gan iz at i onal   o r i nd i v i d u al   object i ve   and pr  ov i de i nfo r  mat i on i n   h u man r  eadable   fo r  mat .ii. )   I nfo r  mat i on M anagement  I nfo r  mat i on   management is a pr  oce ss of    handle i nfo r  mat i on   by r  eco r  d i ng , s to ri ng , d iss em i nat i on , acc us at i on , and r  et ri eval i n   t i mely   manne r.iii. )   I nfo r  mat i on T echnology  T he   technology i t s elf    can   be   d i v i ded i nto   com pu te r  and   comm u n i cat i on s ha r  dwa r  e   and s oftwa r  e   that   a r  e us e   to   data   acq uisi t i on , pr  oce ssi ng , s to r  age   and   d iss em i nate   of    vocal , pi cto ri al , text u al , and   n u me ri cal i nfo r  mat i on   by usi ng   m i c r  o   elect r  on i c s.

Qantas

Nov 25, 2017

navy+denist

Nov 25, 2017
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