Retail

3 top disrupting trends for retail now and by 2020

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Retail is hurting. The top 3 trends disrupting retail may also save it. Conceptual, Physical and Virtual innovations will build new forms of retail. Conceptual -- 1:1 Retailing (Kurt Salmon) Physical -- re-allocation of physical transportation assets Virtual -- merger of offline and online behavior and systems
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  • 1. Pano Anthos Eaglepoint Advisors 2014 IN PARTNERSHIP WITH KURT SALMON ​916-512-1570 1 1:1 Retailing is the trademark of Kurt Salmon. All other trademarks owned by respective parties
  • 2. Page 2 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Eaglepoint Background Eaglepoint is a boutique advisory firm that helps you reinvent your future when facing disruptive market situations. Unlike traditional agencies or consultants, Eaglepoint provides operational legacy to the business.
  • 3. Page 3 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Pano’s Background • 4 yrs Social Gaming • 2 yrs Youtube Video • 6 yrs Ecommerce • 3 yrs Mobile Apps/Games • 1 yr Internet of Things • 2 yrs SOTF • Advisor P/E Firms • Interim CEO • CTO Alloy Digital • Founder – Digital Practice, Kurt Salmon • 4x Startup CEO
  • 4. Page 4 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Virtual becomes our second dimension Physical Thousand Points of Logistics Conceptual 1:1 Retailing* Top 3 Disruptor Trends
  • 5. Retail Today – Few Rays of Light 5
  • 6. IN PARTNERSHIP WITH KURT SALMON Retail is being disrupted 6
  • 7. Page 7 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON 1/3 – 1/2 of Retail Stores Gone by 2020
  • 8. Page 8 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Retail is being disrupted – 1/3 – 1/2 of Retail Stores Gone by 2020
  • 9. What is Working? 1:1 Retailing and Experience
  • 10. Page 10 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Its not the price of the product
  • 11. Page 11 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Post-purchase • Support Me • Remember Me Purchase • Show Me • Help Me Historical customer desires haven’t changed Pre-purchase • Know Me • Educate Me
  • 12. Page 12 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  • 13. Page 13 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  • 14. Page 14 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Power is in the hands of the consumer
  • 15. Page 15 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON And that device is Mobile and increasingly a tablet
  • 16. Page 16 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  • 17. Page 17 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  • 18. Page 18 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  • 19. IN PARTNERSHIP WITH KURT SALMON Apple’s Ibeacon and 1:1 Retailing® 1:1 Retailing is the Trademark of Kurt Salmon 19
  • 20. Page 20 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Unique Offers - The Impact of Apple’s Ibeacon – (Indoor GPS)
  • 21. As She Approaches or Enters the Store… The Store Knows Where She Is
  • 22. Payment Happens Electronically and She is Out the Door
  • 23. Page 23 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Impact of Ibeacon =APV
  • 24. Page 24 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Today: Typical Specialty Retailer Provides Limited Cross - Sell Source: Kurt Salmon
  • 25. Page 25 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Enormous Opportunities to Cross Sell in this 1:1 World Source: Kurt Salmon
  • 26. Page 26 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  • 27. The Genius Bar is Pure Genius
  • 28. Page 28 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON “Prespired” to Spend
  • 29. The Ultimate Third Place
  • 30. Page 30 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  • 31. Page 31 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON One Identity to Rule Them All
  • 32. Page 32 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020, Everything Computes
  • 33. Page 33 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020 # of Internet Things will Hit 50 Billion Cows Today
  • 34. Page 34 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020 # of Internet Things will Hit 50 Billion Everything Tomorrow
  • 35. Page 35 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON 40% of all Showroomers in stores do not purchase!!
  • 36. Page 37 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON What if Showrooms came back… with a purpose?
  • 37. Page 38 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  • 38. Page 39 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Sharing Economy Meets Logistics
  • 39. Page 40 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Same Day Logistics via Sharing Economy
  • 40. Page 41 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  • 41. Page 42 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  • 42. Augmented reality brings part of the in-store experience online
  • 43. Page 44 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Dressing is Coming… Virtual Dressing Rooms – “Its Like Being There”
  • 44. Page 45 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtualness is moving to Main Street as Tech Improves Oculus Rift $2BMicrosoft Kinect http://youtu.be/CvQEcsSjg2M
  • 45. Page 46 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Virtual becomes our second dimension Physical Thousand Points of Logistics Conceptual 1:1 Retailing THANK YOU
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