Instruction manuals

Business Correspondence

Description
templates for business letters.
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  Table of Contents 1.Parts of a letter: Englishp. 2 2.Parts of a letter: Americanp. 4 3. Writing an e-mail + samplep.  4. Writing a memo + samplep. !  . Writing a fa# + samplep. 1$ . Phrases: in%&ir' + sample lettersp. 12 (.Phrases: ans)ering in%&iries + sample lettersp. 1( !. Terms of pa'ment an* *elier'p. 23 ,. Phrases: or*er + sample lettersp. 2(1$.Phrases: e#ec&tion of or*ers + sample lettersp. 3111. Phrases: complaints + sample lettersp. 3 12. Phrases: ans)ering complaints + sample lettersp. 3!13. eneral terms of b&sinessp. 42Parts of a letter - English 1  etterhea*  Sports Forever, 75 Kingscross Ave, Ramsbridge BL5 SM4,Tel ! 54 5#$%4, &a' ! 54 5#$#4, sports(&orevercom )  name, address, phone number, fax and e-mail of sender   * /EC0P0ET A/E : Mr. Peter Gordon (name)54 Malcolm Road (house number, street)Eerto!n (to!n) er#shire $% &'P (count, postcode)Enland (countr) DATE: *% +eptember *% A5TAT06: ear +ir, ear +irs, ear Madam, ear Mesdamesear Mr. /ac#son, ear Ms. Marble, ear Mrs. +lo!head 578ECT 0E:  INQUIRY (what is the letter about?) T9E 76 6; T9E ETTE/: 0his is the main part of the letter. Ma#e sure that ou structure our letter appropriatel and include all the necessar information.  ' letter should consist of more than  pararaph1 'nd do not foret an appropriate endin. C6<P0<ETA/ C6E: 2ours sincerel, 2ours faithfull, 3ind reards ignat&re    +oe Micaels  867 T0TE : Manaer  EC65/E: Enc: Catalogue -   Parts of a letter - AmericanETTE/9EA =EE/ A/E - A<E/0CA>: Sports Forever, 75% .almtree Street, /esternto0n, T 45-4$, 2SA, Tel ! 54 5#$%4, Fa' ! 54 5#$#4, sports(&orevercom (name, address, phone number, fax and e-mail of sender   * /EC0P0ET A/E: Mr. Peter Gordon (name)54 Malcolm Road (house number, street)Glendale ' 546(to!n, state, postcode)7.+.'. (countr) DATE: +eptember *%, *% A5TAT06: Gentlemen8, $adies and Gentlemen8ear Mr. /ac#son8, ear Ms. Marble8, ear Mrs. +lo!head8 578ECT 0E: 9:;79R2 (!hat is the letter about<) T9E 76 6; T9E ETTE/: 0his is the main part of the letter. Ma#e sure that ou structure our letter appropriatel and include all the necessar information.  ' letter should consist of more than  pararaph1 'nd do not foret an appropriate endin. 4
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