SAMIP © Selta Advanced Multimedia Integrated Platform SAMIP , © ©Copyright out of the present towards the future B u s i n e s s p ro c e s s - o r i e n t e d c o m m u n i c a t i o n The challenges for businesses today It is increasingly important for businesses today to respond rapidly and effectively to changing markets and customer needs on pain of losing competitive edge. So all companies, whether small, medium or large, need slim processes and highly performance communication an
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  SAMIP © Selta AdvancedMultimedia Integrated Platform  SAMIP © , out of the present towards the future      ©     C    o    p    y    r     i    g      h     t  It is increasingly important for businesses todayto respond rapidly and effectively to changingmarkets and customer needs on pain of losingcompetitive edge. So all companies, whethersmall, medium or large, need slim processes andhighly performance communication and collabo-ration both inside the company and toward theircustomers.IP technology, convergence and multi-channelling,fixed/mobile integration, web services are the mainmeans that businesses are adopting to meet thischallenge in the most comprehensively effective way.The ultimate objectives are to improve time-to-market, boost productivity, cut costs,extend the customer base and improve thecustomers’ loyalty. SAMIP  © platforms help you to win the battle:get all the information you need, be reachableanywhere and in all circumstances to give aprompt and complete reply to your customersfor their maximum satisfaction. A challenge that puts the customer at the centre!Separate infrastructures, lots of differentsuppliers,complexity and high ownershipcosts, inadequate response times will soon bevague memories. In today’s company networks, differing typesof information converge and a vast array ofvalue-added services are available. The resultingbenefits are reflected in business processes,which can now offer improved performance,reduction and optimization of costs and inve-stments to win customers’ satisfaction andloyalty.Selta designed its SAMIP  © communication serveras the nerve centre of your company network.The IP-native platform renders innovativetechnology wide-reaching, flexible and scalable,enabling your network to enjoy the advantagesof new convergent communication services madeavailable through communication applicationsthat can be integrated with the IT world. The challenges for businesses todayCommunication and collaboration anywhere and at any time: is the value your investment creates Business process-oriented communication  Usage of IP protocol and standard languagesenables SAMIP  © to be an application-orientedplatform. In particular, the platform manages unified communications, fixed-mobile conver-gence, multimedia contact centre, personaltelephony, and videosurveillance applications. Unified communications and fixed-mobileintegration allow the customer to take advan-tage of the company’s high availability interms of people and information. SAMIP  © adapts to the needs of specific marketsectors with its full range of vertical applicationsfor hospitality (Hotels and Senior Residences),utilities, transport, defence and security. Thanks to the standards, the full range of SAMIP  © ’sapplications can be integrated with the mostcommonlyused management systems, such asEnterprise Resource Planning (ERP) and EnterpriseProcess Management (EPM), or other traditionaloffice applications, for example MicrosoftOffice or IBM Lotus Notes. An innovative and cost-effective solution for any kind of enterprise, individual or distributedAn applications and services oriented communication server The advantages of SAMIP © 4 Thanks to its flexibility and full range of services, SAMIP  © is the ideal communication platform forsmall and medium businesses, small offices andbranches, and companies of medium and largecomplexity, even with distributed locations. SAMIP  © is a full-blown multimedia communi-cation server built around highly integratedinnovative technologies. It uses the standardprotocols and languages (SIP, HTTP and HTML,XML) and has interfaces (Ethernet, Wi-Fi, TAPI)for interoperability across different networks,systems, hardware devices and software appli-cations, including those of 3 rd parties. SAMIP  © accommodates distributed configura-tions on broadband interconnections thatdeliver big benefits for cost cutting and effi-ciency, especially for multi-branch companiesand private virtual networks.
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