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Crm Dan Erp

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Crm Dan Erp
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  Ahmad Tahir Rahim ERP   E nterprise R esources P lanning Customer Relationship Management  CRM ã Used to maximize the benefits of a company’s customer assets.   ã Used as a technology and business discipline. ã Seeks to optimize revenue, profitability, customer satisfaction, and customer retention.   CRM system  –  provides integrated approach to all aspects of company-customer interaction  Marketing  Sales  Support / Service CRM System  CRM Phases 1.Technology 2.Integration 3.Process 4.Customer-driven

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Jul 23, 2017

Piv Group Vi

Jul 23, 2017
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