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  EZEADIKWA, ARINZE. ANTHONY NO: 8A EMYSON AVENUE, PHASE 6, TRANS-EKULU. | 08037907658| ezearinze1@yahoo.co.uk RETAIL SALES MANAGER, AXA MANSARD INSURANCE  PLC   Specializing in retail and new business development and major market expansion across the States.    Communicate a clear, strategic sales vision, effectively training and coaching to a team of 2 Sales Leads Generators.    Combine entrepreneurial drive with business-management skills to drive growth in revenue, market share and deposits.    Cultivate excellent relationships with new prospects and existing customers.      Creates an environment in which internal and external customer satisfaction is a key priority.    Personally, responsible for quality service output across the region. KEY SKILLS    Project Management      Operational Risk Management      New Business Development    Strategic Planning    Operations Management    Deal Negotiations      Relationship Retention strategist       Advanced interpersonal and communication skills.       Turnaround & High-Growth Strategies    Customer Relationship Management    Staff Development and Team Building    Contract Negotiations    Budgeting & Forecasting     PROFESSIONAL EXPERIENCE  AXA MANSARD INSURANCE PLC RETAIL SALES MANAGER July 2017 to date   Key accountabilities:    Coordinated, managed and supervised the activities of Sales Lead Generators.    Supervises the activities of the Sales Lead Generators across the locations for optimal performance to meet budgets/ deliverables.    Identification and recruitment of Sales Lead Generators where gaps are identified.    Lead Generations and Business development across the group.    Relationship Management.    Internal and External Customer Satisfaction  Trainings Attended/Undertaken    Service Recovery: Turning Dissatisfied Customers to Raving Fans.    Foundation of Information and Cyber Security.    Branch Economics.    Effective Marketing of Financial Services; Tom Associates    Banking Operations Training; Leadership Development Consulting    Credit Analysis Training    Marketing, managing and multiplying customers.    Managing team and personal effectiveness.    Professional selling skills.    Basic credit course    Fundamentals of credit.    Business writing and Communication    Effective time Management.  EDUCATIONAL/PROFESSIONAL QUALIFICATION 1999  –   2004 Enugu State University Of Science and Technology, Enugu LL.B 1991- 1997 Ecumenical Community Secondary School Senior School Certificate (SSCE) 1985- 1991 Ekulu Primary School, First School Leaving Certificate PERSONAL DATA State of Origin:  Anambra State Date of Birth:  10 th  January, 1980

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Aug 6, 2018
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