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  S ervice Marketing - Hospitality Industry    The hospitality industry  consists of land category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry.    The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income.   A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.), management, marketing, and human resources.       The industry is divided into sectors according to the skill-sets required for the work involved. Sectors include 1.Accommodation, 2.Food and beverage, 3.Meeting and events, 4.Gaming, 5.Entertainment and recreation, 6.Tourism services, and 7.Visitor information.  H otel Management structure (a)departments of a limited-service hotel; (b)departments of a full-service hotel (under 500 rooms); (c)departments of a full-service hotel (over 500 rooms)


Jul 23, 2017

Lec14s Security

Jul 23, 2017
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