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Maximise Your Important Business Conversations

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  2   FIONA COHN MAXIMISE YOUR IMPORTANT BUSINESS CONVERSATIONS ACHIEVE A POSITIVE AND PRODUCTIVE RESULT IN ANY CONVERSATION Download free eBooks at bookboon.com  3 Maximise your important business conversations: Achieve a positive and productive result in any conversation1 st  edition© 2016 Fiona Cohn & bookboon.comISBN 978-87-403-1556-1 Download free eBooks at bookboon.com  MAXIMISE YOUR IMPORTANT BUSINESS CONVERSATIONS 4 CONTENTS   4 CONTENTS   About the Author 6 Section 1 111 It’s more complicated than you think – common myths 12 1.1 Giving information is communicating 121.2 Communication is two way 121.3 What you say is the most important element of communication 131.4 It’s obvious what you mean when you communicate 141.5 Communicating effectively takes too long 151.6 You don’t need to plan your communication 151.7 Stories are for children 151.8 Big words make you look clever 16 2 The key components and basic principles of communication 17 2.1 Verbal and Non Verbal Communication 172.2 Choose your Channels wisely 252.3 Speaking and Listening 27 Download free eBooks at bookboon.com Click on the ad to read more Free eBook on Learning & Development By the Chief Learning Officer of McKinsey Download Now 
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