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  TRANSFORMATION PROCESS OF COCA COLA COKE  INTRODUCTION ã Operations management is the management of an organization’s productive resources or its production system, deals with the design and management of products, processes, services and supply chains. ã The Coca-Cola Company  is an American multinational beverage corporation and manufacturer, retailer and marketer of nonalcoholic beverage concentrates and syrups, which is headquartered in Atlanta, Georgia. [2]  The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Stith Pemberton in Columbus, Georgia. ã The Coca-Cola Company only produces syrup concentrate which is then sold to various bottlers throughout the world who hold an exclusive territory. ã The production of Coca-Cola involves two major operations:  creating the packaging material  bottling and canning the finished drink  Transformation Process (plastic bottles, cans ) Staff anilla beans Machinery Corn syrup Capital Customers satisfied with: ã  Good taste ã  Affordable price ã  New advanced packaging Higher revenues Random disturbances Strikes of employees, Kala Dera case, Pesticide problem, anti Coco cola campaign, environmental and health issues, Undue interference of the government Quality of inputs monitored Quality of outputs monitored INPUTS   Feedback Mechanisms Rising sales volume Lesser customer complaints ã Positive response of customers in the feedback forms Producti  vity Expansion of Business OUTPUTS   Packaging ma   terial Building(land) Components, sub-assemblies Chemicals, kola nuts     A business may contract out some of its operations to other businesses that specialise in these tasks. This is called outsourcing    Coca-Cola australia has, in the past, outsourced the delivering of its drink products to Linfox, a business that specializes in transportation. Coca- cola does this so it can concentrate on its prime function of drink production, and not worry about managing and maintaining a fleet of vehicles as well.
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