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Promethean ACTIVboard Troubleshooting Guide

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  Promethean ACTIVboard Troubleshooting Guide Bulbs & Projectors: What happened: The image on my board is askew? 1.You (or your site coordinator/custodian) might hae to manually ad!ust the ro!ector# i$% (1) your ro!ected image is slightly o& the bottom or to o$ the board and/or (') it is o& the board to the le$t or to the right.  This can be a roblem ith the ceiling mounted itachi ro!ectors.'.*or the All+in+,ne ACTIVboards (A-') ith the orange ro!ectors# the su ort arm can shi$t slightly $rom side to side. You can gently re osition (it does not moe much) the arm to center the image on the screen..You can also ad!ust the eystone. *or the itachi ro!ectors you ill hae to ress menu to get to 0eystone ad!ustment. *or the anyo/Promethean ro!ectors# the 0eystone o tion is on the remote control. NOT % The ro!ected image neer com letely 2lls the hole board. There is alays a ga (small one)on the sides.  Why is my projector o!erheating? 1.*irst chec0 the 2lters. itachi ro!ectors should hae their 2lters cleaned eery 133 hours (the timer ill rom t you to do so).  The orange anyo/Promethean ro!ectors need both 2lters cleaned about once a ee0. '.I$ the ro!ector 2lter is clean and it is still oerheating (mostly occurs ith the orange anyo/Promethean ro!ectors)# contact 4i0e 4artindale (567+887# 973+763'# mmartindale:ashoe.01'.n.us). B W #: $irty %lters make projectors o!erheat damage the projector reduce the bulb li'e and !oid the warranty .  (ow do ) clean projector %lter? A$ter installation# ro!ector maintenance is the res onsibility o$ the school. Tolimit don+time due to bulb/maintenance issues# it is im ortant to clean your2lters regularly. The $olloing is a collection o$ resources to hel you clean your ro!ector 2lters. ã (itachi + It is ital to the li$e o$ your ro!ector and bulb that you clean the 2lters eery 133 hours. ere is more in$ormation on cleaning your ro!ector 2lter%  ã *anyo+Promethean   +It is ital to the li$e o$ your ro!ector and bulb that you clean the 2lters once a ee0. ere is more in$ormation on cleaning your ro!ector 2lter%    Why do ) only get a blue screen projected on my board? 1.4a0e sure the VGA cable (in most cases it is blue) is lugged into the com uter and the access bo; on the all.'.You may also need to toggle beteen the monitors to dis lay your des0to image on both the com uter screen and the board. To do this# simultaneously ress the $unction ( 'n ) 0ey and *8 (on P com uters) orthe $unction ( 'n ) 0ey and *6 (on <ell com uters). You may hae to do this more than once to dis lay your des0to image on both the com uter screen and the board. ,y bulb burnt out now what? What blub do ) need to order 'or my projector? 1.A$ter installation# ro!ector maintenance is the res onsibility o$ the school. To limit don+time due to bulb/maintenance issues# it is a good idea to hae a small inentory (1 or ' bulbs) in case one (een under arranty) might need to be re laced. The $olloing is a collection o$ resources and contacts to hel you ith your ro!ectors. ã (itachi - 1. It is ital to the li$e o$ your ro!ector and bulb that you clean the 2lterseery 133 hours. *or more in$ormation on cleaning your ro!ector 2lter# lease see the section = How do I clean my projector flter  .>'.itachi bulbs are not necessarily interchangeable beteen models. Please ma0e sure that you order the correct bulb $or the model(s) at your school. ere is a list o$ models and bulbs%
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