Retain and Gain Keeping Your Members Engaged

Retain and Gain Keeping Your Members Engaged
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  Part I: Retain & Gain: Keeping Your Members Engaged Dr Paul Bedford   Acknowledgements ãDr Melvyn HillsdonãMike HillsãFIA  Dr Paul Bedford 20 years in the fitness industryMSc Exercise and Health behaviour MSc Social Science researchPhD Factors that effect retention in the gym environment  Dr Paul Bedford In the last 6 years Spoken to nearly,13,000 members (48 Sites) 10,000 Tennis Club members (28 sites) I have had 86 gym inductionsJoined 11 clubsIn an attempt to understand what it islike to be a member of a health club
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