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  Singapore 3 Industry Report: Telecoms and technology September 2011 www.eiu.com/technology © The Economist Intelligence Unit Limited 2011 elecoms and technology report (Forecast closing date: September 20th 2011)  Total IT spend, international comparison (US$ bn) 2006 a 2007 a 2008 a 2009 b 2010 b 2011 c 2012 c 2013 c 2014 c 2015 c Singapore 4.9 5.7   6.4   6.2   8.1   10.1   10.6 11.0 11.4   11.8   US 463.5 505.6   524.8   505.8   530.7   558.2   588.2 618.8 647.8   678.2   Japan 115.6 118.3   133.9   131.1   142.8   154.4   154.9 157.1 156.6   156.1   China 48.7 60.6   70.9   80.6   97.9   117.8   138.7 169.5 201.5   239.5   Germany 74.5 84.3   91.7   81.4   81.9   81.7   81.6 83.0 85.2   87.3  a  Actual. b  Economist Intelligence Unit estimates. c  Economist Intelligence Unit forecasts. Sources: IDC; Economist Intelligence Unit. ã   Singapore has attained the status of a market leader in the tele-communications industry through the development of a high-quality and progressive regulatory environment that has produced a highly competitive market. The city state was placed eighth out of 70 countries in the Economist Intelligence Unit’s digital economy rankings in 2010. ã   Despite its small size, Singapore is also a leader in the information technology (IT) sector. According to the Economic Development Board (EDB), around two-thirds of the top 100 IT firms in the world have a presence in the island state. ã   The former telecoms monopoly, Singapore Telecommunications (SingTel), continues to play a major role in the sector and is still majority owned by one of Singapore's sovereign wealth funds, Temasek Holdings. But liberalisation has led to the entry of a host of operators and has created a competitive market. ã   Total IT (hardware and services) spending in Singapore as a percentage of GDP is high compared with other countries in Asia—a situation that partly reflects the government’s policy of promoting the use of IT and subsidising prices.  Technology adoption (penetration of mobile, fixed, Internet and broadband) (no. of subscribers per 100 people) Sources: Pyramid Research; International Telecommunication Union. 020406080100120140160180BroadbandInternet Fixed telephone linesMobile-phones 15141312111009080706050403022001   Overview  4 Singapore Industry Report: Telecoms and technology September 2011 www.eiu.com/technology © The Economist Intelligence Unit Limited 2011 Income and demographics 2006 a 2007 a 2008 a 2009 a 2010 a 2011 b 2012 b 2013 b 2014 b 2015 b Nominal GDP (US$ bn) 145.3 c 177.3 c 189.4 c 183.3 c 222.7 c 270.9   289.9 306.6 323.8   349.9   Population (m) 4.4 c 4.6 c 4.8 c 5.0 c 5.1 c 5.2   5.4 5.5 5.7   5.8   GDP per head (US$ at PPP) 38,726 41,578   40,897   39,812   45,263   47,221   48,933 51,185 53,761   56,575   Private consumption per head (US$) 12,655 c 14,181 c 15,544 c 14,760 c 16,638   20,118   21,647 22,448 23,390   24,552   No. of households ('000) 1,039 c 1,052 c 1,065 c 1,076   1,080   1,090   1,111 1,123 1,135   1,168   No. of households with annual earnings above US$5,000 ('000) 1,039 1,052   1,065   1,076   1,080   1,090   1,111 1,123 1,135   1,168   No. of households with annual earnings above US$10,000 ('000) 1,009 1,052   1,065   1,076   1,080   1,090   1,111 1,123 1,135   1,168   No. of households with annual earnings above US$50,000 ('000) 568 647   703   663   739   841   891 919 947   988   No. of households with net wealth over US$1m ('000) 164 215   131   220   263   310   327 342 356   377  a  Economist Intelligence Unit estimates. b  Economist Intelligence Unit forecasts. c  Actual. Source: Economist Intelligence Unit. Fixed ã   The market for fixed-line telephones is saturated, with the penetration rate at the end of 2010 standing at an estimated 39% (equivalent to more than 100% of households). Mobile subscriptions exceeded fixed-line connections on a per-person basis in 2000, and the gap has widened since then. The penetration rate for fixed-line services will continue to drop in the forecast period, falling to 32% in 2015. ã   Accelerated liberalisation of the telecoms industry has led to competition in almost every segment. The industry ranges from niche players to complete service providers. ã   According to a government body set up to formulate policy and regulate the IT and telecoms industry, the Infocomm Development Authority (IDA), there are only two fixed-lined operators, StarHub and SingTel, but there are 40 firms that provide Voice over Internet Protocol (VoIP, which is used by consumers who are willing to accept slightly lower quality in exchange for cheaper calls), and 436 so-called voice service providers, which offer Internet-based voice and data services and international calling-card services.  Telecoms penetration 2006 a 2007 a 2008 a 2009 b 2010 b 2011 c 2012 c 2013 c 2014 c 2015 c Telephone main lines ('000) 1,851 1,859   1,857   1,896   1,984   2,015   2,012 1,962 1,924   1,879   Telephone main lines (per 100 people) 42.1 40.5   38.4   38.0   39.1   38.7   37.4 35.5 34.0   32.4   Mobile subscriptions ('000) 4,639 5,619   6,336   6,857   7,373   7,863   8,325 8,726 9,083   9,454   Mobile subscriptions (per 100 people) 105.4 122.5   130.9   137.6   145.2   151.2   154.8 158.0 160.3   163.1  a  Actual. b  Economist Intelligence Unit estimates. c  Economist Intelligence Unit forecasts. Sources: Pyramid Research; Economist Intelligence Unit. Telecoms  Singapore 5 Industry Report: Telecoms and technology September 2011 www.eiu.com/technology © The Economist Intelligence Unit Limited 2011  Telecoms expenditure 2006 a 2007 a 2008 a 2009 b 2010 b 2011 c 2012 c 2013 c 2014 c 2015 c Telecoms investment (% of GDP) 0.4 0.4   0.4   0.4   0.4   0.3   0.3 0.3 0.3   0.3   Fixed telecoms revenue (US$ m) 1,203.9 1,313.3   1,337.4   1,328.4   1,487.9   1,698.9   1,727.5 1,697.4 1,660.8   1,650.8   Mobile telecoms revenue (US$ m) 1,834.0 2,412.7   2,564.9   2,629.4   3,004.6   3,528.7   3,827.6 3,947.3 4,073.9   4,348.2  a  Actual. b  Economist Intelligence Unit estimates. c  Economist Intelligence Unit forecasts. Sources: ITU; OECD; Economist Intelligence Unit. Mobile ã   The mobile subscription rate reached an estimated 145% in 2010, up from 138% in 2009, with new demand being driven by handset upgrades to take advantage of third-generation (3G) services, which allow phones to connect to the Internet, send and receive video clips, and download and send e-mail. ã   The number of 3G subscribers as a proportion of total subscribers will continue to rise, and demand for a new generation of phones will be supported by new applications. ã   It is likely that a growing number of people will opt to own two or more phones (possibly reserving one for voice services), and by 2015 the pene-tration rate for mobile phones is forecast to rise to more than 163%. This will be higher than that in Malaysia and Thailand of 125%. ã   Singapore has matured rapidly, with the three main mobile operators in Singapore—M1, SingTel and StarHub—successfully meeting the IDA’s licensing requirement for the nationwide roll-out of 3G systems and services by the end of 2004. All three firms began trials in the first half of 2010 of Long Term Evolution (LTE) technology, which is considered to be the next step after 3G, and is aimed at providing faster connection speeds, greater capacity and lower costs for operators. ã   In mid-2010 SingTel’s domestic consumer base comprised around 3.1m mobile-phone subscribers. Propped up by the Singaporean state, which owns 55% of the company, SingTel is cash-rich, and the strength of its balance sheet gives it the means to advance in difficult times, building market share at cost without jeopardising its existence. ã   The same luxury is not enjoyed by many of its rivals. In mid-2010 StarHub had nearly 2m mobile-phone subscribers, and 77% of its revenue was earned on a post-paid basis. M1, which became a public company in 2002, had around 1.8m mobile subscribers in mid-2010.  6 Singapore Industry Report: Telecoms and technology September 2011 www.eiu.com/technology © The Economist Intelligence Unit Limited 2011 Source: International Telecommunication Union. 0.05.010.015.020.025.030.035.001,0002,0003,0004,0005,0006,0007,000151413121110092008  Telecommunications revenue Total revenue from mobile telecoms services(US$ m); right scaleTotal revenue from fixed-line telecoms services(US$ m); right scaleTelecoms revenue(% change, year on year); left scale   0.01.02.03.04.05.06.0 (% of GDP)  Telecommunications revenue: regional comparison, 2010 Source: International Telecommunication Union.     I  n  d  o  n  e  s   i  a   A  u  s   t  r  a    l    i  a    S   i  n  g   a  p  o  r  e    N  e   w     Z  e  a    l   a  n  d   P  a   k   i  s   t  a  n   C   h   i  n  a    I  n  d   i  a    T  a   i   w  a  n   S  o  u   t   h    K  o  r  e  a   J  a  p  a  n   H  o  n  g     K  o  n  g    P   h   i    l    i  p  p   i  n  e  s    T   h  a   i    l   a  n  d   M  a    l   a   y  s   i  a   ã   Singapore has one of the highest rates of Internet access in the world. According to the IDA, 80% of all households had access to the Internet in 2009, and almost all used a broadband connection. ã   Growth in Internet subscription numbers, and especially in subscriptions to broadband services, has been driven by the entry of new market participants, which have lowered access fees, and by the fact that intense rivalry has spurred service providers to put greater efforts into winning new customers. Internet penetration 2006 a 2007 a 2008 a 2009 b 2010 b 2011 c 2012 c 2013 c 2014 c 2015 c Internet users ('000) 2,739 2,894   3,063   3,235   3,446   3,693   3,991 4,282 4,590   4,906   Internet penetration (per 100 people) 62.2 63.1   63.3   64.9   67.9   71.0   74.2 77.5 81.0   84.6   Broadband subscriptions ('000) 788 896   1,024   1,171   1,302   1,403   1,516 1,637 1,764   1,894   Broadband subscriptions (per 100 people) 17.9 19.5   21.2   23.5   25.7   27.0   28.2 29.6 31.1   32.7  a  Actual. b  Economist Intelligence Unit estimates. c  Economist Intelligence Unit forecasts. Sources: ITU; Economist Intelligence Unit. ã   There has been rapid growth in the number of broadband Internet subscribers in recent years, and growth in Internet usage will continue to be driven by access to broadband services. The latest data from the IDA show that in December 2010 the number of broadband subscriptions had reached Internet

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