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Workers Compensation Training Calendar PDF

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Workers Compensation Training Calendar 2015 Bookings are essential Register online at Enquires can be made to QBE via: Ph:
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Workers Compensation Training Calendar 2015 Bookings are essential Register online at Enquires can be made to QBE via: Ph: 2 Workers Compensation Better Workplaces made possible by QBE Creating work environments which are safer, healthier, happier and more productive. Our National Workers Compensation Training Program can help you do just that. Our 2015 Training Calendar supports the creation of Better Workplaces by minimising the risks of physical hazards to health and safety in the workplace and maximising the potential and productivity which comes from having a workforce who are well, happy and thriving. We are again proud to offer courses in all States and Territories, assisting and supporting our customers from across Australia manage their Work Health & Safety (WHS) issues. In the event someone is injured or becomes unwell, we will continue to strive to achieve the best possible outcome, done in the best possible way. The 2015 calendar introduces six additional new topics: Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Manual Handling Risk Assessment Two Different Approaches Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management The 2015 calendar is retaining the most popular courses: Addressing Psych Injuries - Bullying and Harassment A National Summary to Workers Compensation Role of Return to Work Coordinator An Introduction to Return to Work Coordination WHS / OHS for Supervisors and Managers QBE offers the courses outlined in this calendar free of charge to our clients except where marked otherwise, please refer to the course description for pricing. Once again, we are continuing to offer our intermediary partners courses where they can earn NIBA Continuing Professional Development (CPD) points and ANZIIF Certificated Insurance Professional (CIP) points for their participation. For further detail on the above courses, current courses or which courses offer CPD and CIP points; please refer to the 2015 Course Descriptions at the back of this calendar. Training Calendar CLICK ON YOUR STATE About QBE Training Please note numbers are limited, so register early to avoid disappointment Please be advised course venues may change depending on final participant numbers; participants will be advised of any changes prior to the course commencement date Courses outlined in this calendar are free of charge to Workers Compensation (WC) policy holders, except where marked otherwise Where there is a cost associated with a course, in order to be eligible to receive the QBE Workers Compensation policy holder discount, the participant must hold a QBE Workers Compensation policy within the state where the course is being attended (i.e. if attending a course in Victoria, you must hold a Victorian QBE Workers Compensation policy) Course information contained in this document was correct at the time of printing; please refer to workerscompensation/training for any updates. Courses Available by Arrangement If you see a course that is not scheduled at one of the branches within this calendar, please contact the National Training Coordinator on or to register your interest. If we receive minimum numbers per course, per branch, we can then proceed to schedule a public date. On Site Training If you have 14+ participants that require training on a particular course within this calendar, it may be possible to hold training courses at your premises. Please contact the National Training Coordinator on or to discuss further. Cancellation Policy Please note: QBE Insurance Australia reserves the right to cancel any course if only minimal reservations are made. Participants will be notified of cancellations prior to the commencement of a course, using details supplied during registration. Should the registered individual be unable to attend a course, a substitute is always welcome and when a course incurs a fee, there will be no additional charge. Please notify the QBE National Training Coordinator in this instance to ensure the contact details are updated. Cancellations must be received at least five (5) business days prior to the enrolled course commencement date in writing (via ). Where five (5) business days notification has been received, a cancellation fee will not apply. If these terms are not met, a cancellation fee of 50% of the original charges will be applied. Please note: if a participant does not attend a course and does not provide communication of non attendance (no show), QBE reserves the right to remove their name from further training courses they may be registered for, with notice. ACT 4 NSW 5 NT 7 QLD 8 SA 9 TAS 10 VIC 11 WA 14 4 Workers Compensation ACT Canberra QBE Office, Level Northbourne Avenue, Braddon ACT Addressing Psych Injuries Bullying and Harassment Creating Better Workplaces QLD Improve your Return to Work Management Skills Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Poor employee health and absenteeism costs Australian businesses $7 billion a year Medibank Private 'The Health of Australia's Workforce' survey report, 2005 Training Calendar NSW Sydney Cliftons Training and Seminar Centre, 60 Margaret Street An Introduction to Return to Work Coordination (Approved by WorkCover NSW) , 18 25, 26 29, 30 26, 27 16, 17 25, 26 7, 8 10, 11 9, 10 Lismore Lismore District Workers Club Keen Street NSW An Introduction to Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees , Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Wollongong QBE Office, Level Crown Street An Overview of Workers Compensation Premium Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers 6 Workers Compensation NSW Newcastle QBE Office, Level 4 28 Honeysuckle Drive NSW Addressing Psych Injuries - Bullying and Harassment An Introduction to Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees , Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Parramatta QBE Office, Level 1 60 Station Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Training Calendar NT Darwin QBE Office, Moonta House, Level 2 43 Mitchell Street Creating Better Workplaces Safety Made Simple: Developing your Safety Management System Understanding WHS and Risk Management NT Healthy employees are three times more productive than unhealthy ones Medibank Private 'The Health of Australia's Workforce' survey report, 2005 8 Workers Compensation QLD Brisbane QBE Office, Level 13, 145 Ann Street Assist with Claims Management, Rehabilitation and Return to Work Programs BSBWHS407A Building Resilience Workshop to prevent Workplace Psychological Injury Work Health & Safety (WHS) for Supervisors and Managers QLD Workplace stress is costing Australian businesses $15 billion a year. Medibank Private 'The of Workplace Stress in Australia' survey report, August 2006 Training Calendar SA Adelaide QBE Office, Level 9, 400 King William Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Incident Notification and Investigation for Supervisors and Managers Liability of Directors, Officers and Managers Work Health & Safety (WHS) for Supervisors and Managers SA Unhealthy employees are nine times more likely to have sick days. Medibank Private 'Sick at Work' survey report, May 2007 10 Workers Compensation TAS Hobart QBE Office, Level 7 85 Macquarie Street Introduction to Return to Work Coordination RTW Best Practice for Managers & Supervisors Tasmanian Workers Compensation Legislation & Claims Management , Work Health & Safety (WHS) for Supervisors and Managers Launceston QBE Office, Level 2, St John Street Introduction to Return to Work Coordination , 22 RTW Best Practice for Managers & Supervisors Tasmanian Workers Compensation Legislation & Claims Management Work Health & Safety (WHS) for Supervisors and Managers TAS Training Calendar VIC Melbourne QBE Office, Level Bourke Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Creating Better Workplaces Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Managers and Supervisors Manual Handling Risk Assessment Two Different Approaches Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) Safety Made Simple: Developing Your Safety Management System , 18 25, 26 16, 17 12, 13 3, 4 30, 31 18, 19 9, 10 22, 23 12, 13 9, Reporting VIC 12 Workers Compensation VIC Bendigo QBE Office, Level View Point Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Creating Better Workplaces Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Managers and Supervisors Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 22 7, 8 Geelong QBE Office 10 Moorabool Street An Overview of Workers Compensation Premium VIC Manual Handling Risk Assessment Two Different Approaches Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 6 Training Calendar VIC Glen Waverley Brandon Park Complex, Building 3, Level Springvale Road A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 21 13, 14 Shepparton QBE Office 54 Wyndham Street Addressing Psych Injuries - Bullying and Harassment An Overview of Workers Compensation Premium Incident Notification and Investigation for Supervisors and Managers Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 12 VIC 14 Workers Compensation WA Perth QBE House 200 St. Georges Terrace A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Best Practice Return to Work Strategies Creating Better Workplaces Getting to Grips with Workplace Hand Injuries Liability of Directors, Officers and Senior Managers Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management Understanding Workplace Injuries & Treatment Options Incident Notification and Investigation for Supervisors and Managers Reducing the Risk of Manual Handling Injuries TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions Reporting TBA By Arrangement Please contact the National Training Coordinator. Conditions apply Bunbury Shop 4, Post Office Plaza corner of Stirling Street & Victoria Street WA Best Practice Return to Work Strategies TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions apply Creating Better Workplaces TBA By Arrangement Please contact the National Training Coordinator. Conditions apply Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions apply Training Calendar WA Geraldton Geraldton Universities Centre, 33 Onslow Street Best Practice Return to Work Strategies Creating Better Workplaces Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management Presenteeism costs Australian businesses $34 billion a year. WA Medibank Private 'Sick at Work' survey report, May 2007 16 Workers Compensation 2015 COURSE DESCRIPTIONS A National Summary of Workers Compensation NSW, SA, VIC, WA This course will provide participants an overview of the various Workers Compensation schemes across Australia. It will include the legislative differences and similarities for the lodging of claims, rehabilitation and return to work responsibilities for multi-state employers. Participants will learn about key features of the schemes for each state and territory, including legal obligations, basic claims management processes, return to work, dispute resolution, rights and responsibilities of employers and workers and cross border arrangements. This course is suitable for all multi-state or national employers with a responsibility for managing Workers Compensation in more than one jurisdiction. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points ACT, NSW, NT, VIC, WA This course is an introduction to the Workers Compensation scheme, the basics of claims management, rehabilitation and return to work responsibilities for employers. Participants will learn about the roles and responsibilities of employers and workers in the event of a claim, understanding what is compensable under the Act, calculating average weekly earnings and understanding rehabilitation and return to work. This course is suitable for those with little or no knowledge of the Workers Compensation scheme. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Addressing Psych Injuries - Bullying and Harassment ACT, NSW, SA, VIC, WA Facilitated by Sparke Helmore Lawyers Gain an understanding of what constitutes bullying and harassment under OH&S legislation, the procedures to best deal with such situations in the workplace and the potential penalties you, your company and the offending individual may be exposed to if found to be in breach of the legal requirements. The session will also address the broader issue of psychological injury in regards to causes, risk management approach, practical strategies and assessing/managing claims. The consequences of bullying, harassment and workplace violence What constitutes and does not constitute bullying Workplace violence Discrimination, sexual harassment and other employment risks Prevention and risk management How QBE address and manage psychological injury claims How employers can assist in this process. This course is suitable for all managers, supervisors and personnel with specific WHS / OHS related responsibilities and all employees. NIBA Accredited: 2 CPD Points ANZIIF Approved: 3 CIP Points Advanced Return to Work Coordination (Approved by WorkCover NSW) NSW This course is designed to improve the knowledge, skills and capacity of experienced and accredited Return to Work (RTW) Coordinators to facilitate an effective RTW for more complex cases. Update on Workers Compensation legislation and initiatives Managing complex cases problem solving suitable duties issues Strategic case management Disputed claims Negotiation tools Options for permanent partial incapacity. It is a pre-requisite that participants have obtained their accreditation for the NSW Introduction to Return to Work Coordination course and have at least six months experience in the role. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 6 CPD Points ANZIIF Approved: 6 CIP Points Training Calendar Advanced Role of Return to Work Coordinator (Approved by WorkSafe Victoria) VIC This course is designed to improve the knowledge, skills and capacity of experienced and accredited Return to Work (RTW) Coordinators to facilitate an effective RTW for more complex cases. How to progress a return to work that has stagnated How to engage with treating practitioners to obtain best outcomes for all parties Working with new legislative changes surrounding RTW that will provide practical techniques on how to illustrate effective planning for RTW Why consultation is so important How effective communication can assist in driving safe, sustainable return to work outcomes How to utilise your network within your agent. It is a pre-requisite that participants have obtained their approved certificate for the VIC Role of Return to Work Coordinator course and have at least 6 months experience in the role. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 6 CPD Points ANZIIF Approved: 6 CIP Points An Introduction to Return to Work Coordination (Approved by WorkCover NSW) NSW This training session has been developed to provide the information and skills for Return to Work (RTW) Coordinators to support employers and facilitate successful return to work of injured workers. Overview of injury management concepts Components of an employer s RTW program Role of the RTW Coordinator Working with key stakeholders, including doctors, rehabilitation and treatment providers Role of the insurer premiums and claims management Benefits for injured workers Developing a RTW plan Dispute prevention and resolution. All organisations with a base tariff premium greater than $50,000 (Category 1 Employer) under legislation must nominate a training RTW coordinator to ensure the effective recovery and RTW of injured workers. This course would benefit Category 2 Employers (i.e. any organisation not a Category 1 Employer) and/or managers and supervisors who desire a better understanding of the Workers Compensation system and RTW requirements. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 10 CPD Points ANZIIF Approved: 12 CIP Points An Overview of Workers Compensation Premium NSW, VIC An overview of how premium will cover key amendments introduced in the current policy year by the regulator. The course will also cover major factors of premium calculation including the impact of claims costs on an employer s rate, the cycle of events for premium billing and penalties. This course is suitable for newly registered employers and those seeking an overview of how premiums are calculated. Company finance and payroll staff are encouraged to attend, as well as accountants, Workers Compensation consultants and intermediaries. NIBA Accredited: 2 CPD Points ANZIIF Approved: 2 CIP Points Assist with Claims Management, Rehabilitation and Return to Work Programs BSBWHS407A QLD Facilitated by Recovre, an approved training provider This one day workshop is an interactive session in providing students with the relevant skills in claims management, rehabilitation and return to work programs. Students who attend the training and complete all assessment tasks for the unit will be issued with a Nationally Recognised Statement of Attainment (SOA). Participants will learn about The claims process and key stakeholders involved Assisting with managing claims Assisting with planning and implementing a successful Return to Work (RTW) program Assisting with monitoring and evaluating a R
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