8 Signs You've Outgrown Your IT Solution

A guide to knowing when your business needs a change for the better. by
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  8 Signs You’ve Outgrown  Your IT Solution A guide to knowing when your business needs a change for the better.  Sign One Limited Email Access 1  Is your company’s email system impaired by restricted access, limited storage, or unreliable security? #1 Email Capabilities Email is a critical function and frequent failures can result in damage to internal communication as well asclient relationships. Common email frustrationsinclude: • Lack of remote access • Too many phishing attempts • Too much spam Email frustrations may be due to your IT team’s failure to effectivelyscale your technology with your business needs. If your business still houses its ownon-site email server, consider the benefits a scalable cloud solution can provide.Email services hosted in the cloud can help ensure business-critical information is stored and secured effectively and cost your company less money and fewer hours of frustration. Cloud-based email also allows your employees to access their email account from anywhere with an internet connection.  Sign Two Delayed IT Resolution 2  #2 Delayed IT Resolution If your business is using an in-house IT solution, it may be easy to grab Tom from across the hall. But, what if Tom is busy resolving another user’s problem? Your high-priority issue may take hours for him to address. However, if your company is outsourcing its IT functions, high-priority issues should be identified and resolved in a manner that minimizes the company’s downtime. A managed IT service provider should have a set response and resolution time in which to handle your IT problem. Generally, this time period is specified in the provider’s service level agreement (SLA) with your business. Who s alerting who of the issues? It’s also important to assess your solution’s ability to proactively identify and report an IT threat. If your business is the first party to bring attention to anIT problem, this could be a sign your IT team is not acting proactively to monitor and maintain the security of your network. Does it take too long for someone toacknowledge, respond to, and remedy your IT issues?
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