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Career Journal Blank Template (AutoRecovered)

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   Rhoeda Adewumi Section: 003 Date:09/11/18 911 OPERATOR I.   Education, Training, and Certifications Required - You need a Highschool D iploma or equivalent (GED ect…)  -Employers commonly provide specific training for new 911 emergency operators. - Special Training covers the technical aspects of radio equipment and broadcasting as well as general communication skills and stress management. - The U.S. Bureau of Labor Statistics notes that dispatcher training can generally take from 3-6 months to complete. II.Responsibilities/Daily Activities -   A 911 dispatcher answers incoming calls pertaining to both emergency and non-emergency situations. - A dispatcher needs to be able to multi-task and remain calm while communicating necessary information to a caller when in intense situations  -  Dispatchers also must be able to file reports of calls received -  Dispatchers work in police stations, firehouses, medical centers or general communication centers.  -  Positions could also be available at universities or private businesses, such as security companies. - Dispatchers work in a high-energy environment. - Despatchers must be able to make quick decisions while communicating with callers who are in an emergency . -  Dispatchers must be able to provide resources and information to callers in non-emergency situations.  - Dispatchers conduct customer assessment to identify customer satisfaction level and determine the m need for improvement in quality standards. -   They also maintain an up-to-date knowledge of broadcasting, transmission, and operation of telecommunication systems. III.   Future Outlook - The average salary of a 911 operator is $40,000 annually   (2015)   - The projected job growth is -3% for all dispatchers - The demand is slowly decreasing -Source: U.S. BUREAU OF LABOR STATISTICS IV.   Self-Reflection o   This profession does seem very interesting however I most likely will not become a 911 Operator. First of all, I have my eye on a more suitable profession for me. Second of all, I would not do very well on a job focused on communication. Third of all, I don’t do very well under   Rhoeda Adewumi Section: 003 Date:09/11/18  pressure or in intense situations. There for this is most likely not the job for me. But I did enjoy learning about it and admire the people who do it everyday. V.   Documentation of Sources o    N/A, N/A. “911 Operator: Career Information and Requirements.” Study.com, Study.com, 2015, study.com/articles/911_Operator_Career_Information_and_Requirements.html. o   Garey, James. “Career Journals.” Home, 2017, thejames garey.weebly.com/career-journals.html. o    N/A, N/A. “911 Operator Job Description Example, Duties, and Responsibilities.” Job Description and Resume Examples, 9 Apr. 2017, jobdescriptionandresumeexamples.com/911-operator-job-description-example-duties-and-responsibilities
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