Documents

Production and Operations Management Mid sem exam.docx

Description
MALAWI ASSEMBLIES OF GOD UNIVERSITY FACULTY OF COMMERCE AND MANAGEMENT DEPARTMENT OF MANAGEMENT MID SEMESTER EXAMINATION BBA 3073: PRODUCTION AND OPERATIONS MANAGEMENT Date: 29th March, 2018 Time allowed: 2 hours General Instructions 1. There are 13 pages in this paper. Please check! 2. This paper has four sections, A, B, C and D. Please ch
Categories
Published
of 10
All materials on our website are shared by users. If you have any questions about copyright issues, please report us to resolve them. We are always happy to assist you.
Related Documents
Share
Transcript
  1 MALAWI ASSEMBLIES OF GOD UNIVERSITY FACULTY OF COMMERCE AND MANAGEMENT DEPARTMENT OF MANAGEMENT MID SEMESTER EXAMINATION BBA 3073: PRODUCTION AND OPERATIONS MANAGEMENT Date:  29 th  March, 2018  Time allowed: 2 hours   General Instructions 1.   There are 13 pages in this paper. Please check!  2.   This paper has four sections, A, B, C  and D . Please check! 3.   Follow the instructions for each section. 4.   Fill in your details on the answer book provided. 5.   Write your name on the top of each page of the answer sheets provided.  6.   Write on both sides of the answer sheets.  7.   Do not tear any paper from the answer book or question paper.    2 SECTION A: MULTIPLE CHOICE THIS SECTION CARRIES THIRTY MARKS EACH QUESTION CARRIES ONE MARK ANSWER ALL QUESTIONS IN THIS SECTION INDICATE YOUR ANSWER BY WRITING A, B, C, OR D 1.   On the basis of Hawthorne studies, Elton Mayo and his team concluded that ________ had a major impact on employee productivity. A.   Physical work conditions. B.   Employee recognition. C.   Job content. D.   Fear of losing job. 2.   Operations management involves the managerial functions in the production systems. Which managerial function involves arrangement of tasks to be performed? A.   Staffing. B.   Human Resource. C.   Coordinating. D.   Organizing. 3.   Which decision category do decisions on production and process design, facility location and layout belong? A.   Strategic decisions. B.   Tactical decisions. C.   Operational decisions. D.   Permanent. 4.   Which of the following decisions do not  fall within the basic scope of operations management? A.   Analyzing the firm’s financial position.   B.   Designing a new assembly line. C.   Determining the facility location. D.   Improving product quality. 5.   Division of labor or specialization is an outcome of ____________. A.   Industrial revolution. B.   World War II. C.   Scientific management. D.   Computerization of production systems.  3 6.   Which managerial function involves the decision of an operations manager on what  products to make and when to make them? A.   Organizing. B.   Directing. C.   Planning. D.   Coordinating. 7.   Who was involved in the Hawthorne experiments at the Western Electric plant? A.   Frederick Taylor. B.   Henry Ford. C.   Elton Mayo. D.   Adam Smith. 8.   17. Which of the following are among the key objectives of an operations manager? i.   Maximizing customer satisfaction. ii.   Maximizing inventory. iii.   Maximizing resource utilization. A.   i and ii. B.   ii and iii. C.   i and iii. D.   i, ii and iii. 9.   Which of the following does a customized product design system primarily focus on? A.   Quality and on-time delivery. B.   Reducing costs. C.   Costs and quality. D.   Mass production. 10.    _________ is the ability of an organization to adjust quickly to true changes in the base level of demand. A.   Stability. B.   Responsiveness. C.   Repetitiveness. D.   Controlling. 11.   Which of the following cannot  be a factor that managers consider while formulating corporate objectives? A.   Market conditions. B.   Political environment. C.   Economic environment. D.   Working environment.  4 12.   Kwacha Electronics manufactures a limited number of models of television sets. What kind of product design system does the company have? A.   Customized production design. B.   Standardized product design. C.   Stock-to-order. D.   Assemble-to-order. 13.   Large organizations are often divided into separate operating divisions that operate as autonomous business units with independent control. What are such units called? A.   Subsidiary units. B.   Strategic business units. C.   Franchise centers. D.   Sister businesses. 14.   Zitsulo Ltd., a steel producer, competes successfully with larger integrated steel  producers by processing steel scrap rather than producing steel from iron ore. What advantage does the company gain through this kind of production process? A.   Production flexibility. B.   Better quality. C.   Lower costs. D.   Batch process facility. 15.   Which among the following products are likely to be customized as per user requirements? i.   Industrial boilers. ii.   Turbines. iii.   Televisions. iv.   Cell phones. A.   i and ii. B.   ii and iii. C.   iii and iv. D.   i and iv. 16.   Which component of operations strategy deals with decisions such as plant location? A.   Allocation of resources to strategic alternatives. B.   Technology selection and process development. C.   Product design and development. D.   Facility planning.

Pengenalan ETAP

Apr 10, 2018

Deus (teontologia)

Apr 10, 2018
We Need Your Support
Thank you for visiting our website and your interest in our free products and services. We are nonprofit website to share and download documents. To the running of this website, we need your help to support us.

Thanks to everyone for your continued support.

No, Thanks
SAVE OUR EARTH

We need your sign to support Project to invent "SMART AND CONTROLLABLE REFLECTIVE BALLOONS" to cover the Sun and Save Our Earth.

More details...

Sign Now!

We are very appreciated for your Prompt Action!

x