QCL-14-v3 _[bench marking]_[banasthali vidyapith]_[monika kumari]

1. 1 2. TOPIC: BENCHMARKING 2 3. Benchmarking is the systematic search for best practices, innovative ideas, and highly effective operating procedures.  it is the…
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  • 3. Benchmarking is the systematic search for best practices, innovative ideas, and highly effective operating procedures.  it is the common sense proportion to learn from others what they do right and then imitate it to avoid reinventing the wheel. 3
  • 4. Benchmarking is common elements of quality standards, such as the Chrysler, Ford, and General Motors Quality System Requirements. 4
  • 5. For functions that are critical to the business mission, organizations must continue to innovate ass well as Imitate. Benchmarking enhances innovation by requiring organizations to constantly scan the external environment and to use the information obtained to improve the process.  Potentially useful technologies breakthroughs can be located and adopted early  In our words we can say that benchmarking is to enhance business and improve its quality. 5
  • 6. Diagram: 6 What is our Performance level ? How do we do it ? What are others` Performance levels ? How did they get there ? Creative Adaptation Breakthrough performance
  • 7.  There are three main types of benchmarking: Internal Competitive and Process 7
  • 8.  The following six steps contains the core techniques: Decide what to benchmark Understand current performance Plan Study others Learn from data Use the findings 8
  • 9. Benchmarking can be applied to the any business or production process. 9
  • 10. To compare practices to outside benchmarks, it is first necessary to thoroughly understand and documents the current process of your organization that where you stand. 10
  • 11. Once internal process is understood and documented, it is possible to make decisions about how to conduct the study. The team should be decided that what type of benchmarking to be preformed. Benchmarking planning is a learning process. 11
  • 12.  Benchmarking studies look for two types of information: A description of how best in class processes are practices and the measurable results of these practices 12
  • 13. When most people thinks of learn benchmarking they generally think of conducting original research through sites visits and interviews. 13
  • 14.  Learning from the data collected in a benchmarking study involves answering a series of questions: Is there a gap between the organizations performance and the performance of the best-in- class organizations ? What is the gap ? How much is it ? Why is there a gap ? What does the best-in-class do differently that is better ? If best-in-class practices were adopted, what would be the resulting improvement ? 14
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