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A UX Journey into the World of Early Drug Discovery - UX Cambridge 2015

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Slides from a talk given by Francis Rowland and Niki Karamanis, at UX Cambridge 2015. The main focus was the role of the UX designer as a catalyst in building a balanced team. This was set in the context of a project that aims to integrate large quantities of complex data and provide an application that research scientists can use to aid the discovery of new medicines.
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  • 1. A UX Journey into the… Nikiforos Karamanis Francis Rowland Jennifer Cham World of Early Drug Discovery European Bioinformatics Institute Cambridge, UK
  • 2. Overview ❏ Helping scientists to develop new medicines ❏ Helping our team achieve consensus ❏ Helping our team understand the users’ perspective ❏ How are we doing? @francisrowland @technorasis
  • 3. @francisrowland @technorasis
  • 4. Target? @francisrowland @technorasis
  • 5. @francisrowland @technorasis
  • 6. Aim: Help R&D scientists identify the right target! CTTV @francisrowland @technorasis
  • 7. (Potential) Target for a new drug Disease Scientific evidenceCTTV @francisrowland @technorasis
  • 8. Overview ✓ Helping scientists to develop new medicines ❏ Helping our team achieve consensus ❏ Helping our team understand the users’ perspective ❏ How are we doing? @francisrowland @technorasis
  • 9. @francisrowland @technorasis
  • 10. UX Designer as a catalyst in a balanced team www.balancedteam.org
  • 11. Communicating • Team grew fast • Diverse expertise • ‘Startup-like’ environment What did we do? • Agile approach • Weekly UX meeting Challenges • Haven’t worked together • Different perspectives ● Share ● Discuss @francisrowland @technorasis
  • 12. Co-designing • Don’t own team • UX woven through What did we do? • Include team in design process • Help understand user needs Challenges • What is our role? • What is our contribution? ● Influence ● Facilitate @francisrowland @technorasis
  • 13. Externalising • Working in the same room • Unused space in one corner What did we do? • Create a meeting area • Put designs on the wall Challenges • Access designs and ideas • Share ownership ● Visualize ● Review @francisrowland @technorasis
  • 14. Overview ✓ Helping scientists to develop new medicines ✓ Helping our team achieve consensus ✓ Communicating ✓ Co-designing ✓ Externalising ❏ Helping our team understand the user’s perspective ❏ How are we doing? @francisrowland @technorasis
  • 15. @francisrowland @technorasis
  • 16. Consolidating • Insights from user research • Details vs big picture What did we do? • Cross-check learnings • Diagrams on the wall ● Triangulate ● Encapsulate Challenges • Share with team • Drowning in documentation @francisrowland @technorasis
  • 17. @francisrowland @technorasis
  • 18. Generating • Rapid & iterative sketching • Individual & team work What did we do? • Plan together with team • Team members act as facilitators Challenges • Identify important questions • Interact with actual users ● Reflect ● Participate @francisrowland @technorasis
  • 19. Testing • Feedback from potential users • Started early and kept testing What did we do? • Test main feature of sprint • Team members observe and take notes • Analyse together Challenges • Align with sprint objectives • Involve team members • Share insights ● Collaborate ● Iterate @francisrowland @technorasis
  • 20. Overview ✓ Centre for Therapeutic Target Validation (CTTV) ✓ Helping our team achieve consensus ✓ Helping our team understand the user’s perspective ✓ Consolidating ✓ Generating ✓ Testing ❏ How are we doing? @francisrowland @technorasis
  • 21. What can we do better (UX view) • Playing ball with Agile. • Inviting and providing useful critique. • Keeping track of important decisions. • Engaging with more senior and distant stakeholders. @francisrowland @technorasis
  • 22. What can we do better (team view) • Planning • Communication • Specifications • Empathy @francisrowland @technorasis
  • 23. Feedback from team Achieving consensus: ✓ Communication ✓ Involvement ✓ Perspective @francisrowland @technorasis
  • 24. Feedback from team Understanding users’ perspective: ✓ Participatory workshops ✓ Involvement in testing ✓ Advocacy ✓ Focus @francisrowland @technorasis
  • 25. I like it. I have found it straightforward to navigate around and assume it will get better as more links are added in! Well done, the layout is intuitive, it was great to see things we had suggested in the workshop on screen! Powerful resource, clear links and easy to use without training, especially for a non-bioinformatician! Feedback from users @francisrowland @technorasis
  • 26. Overview ✓ Helping scientists to develop new medicines ✓ Helping our team achieve consensus ✓ Communicating ✓ Co-designing ✓ Externalising ✓ Helping our team understand the user’s perspective ✓ Consolidating ✓ Generating ✓ Testing @francisrowland @technorasis
  • 27. Many thanks to… • Our team • Our design and testing participants • Xavier Watkins, Sangya Pundir, Ryo Sakai and Michele Ide- Smith • Bren Vaughan (our line manager) • Ewan Birney & CTTV Leadership team • Holly Foster for day-to-day help Questions? niki@ebi.ac.uk frowland@ebi.ac.uk jcham@ebi.ac.uk
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